ahays

I rec'd the following email from a customer:

We need someone onsite tomorrow to help resolve problems we are encountering using IP Agent Version 6. Our people are able to log on to the server but when they disconnect for whatever reason or manner, they are unable to reconnect for 30 minutes or an hour. It appears that something is not closing on log off, but finally times out.

Anyone heard of this issue and/or know of a resolution?

regs,

.al.

__________________
Al Hays, ACE, MCSE, CCNA
Homepage: http://www.jeral.com/
Training: http://www.jeral.com/avaya-learning.html

rknk_raj

Yes, we did have faced same problem few days before and found the TCP/ IP port problem. The TCP/ IP port which the Avaya IP agent V6 use to communicate with PBX has blocked some where in the network. We changed the port number and its works fine.

PBXtech.info