Partner Mail VS R1 incoming messages cut short

seeber01 · September 3rd, 2009, 11:24 AM

Hello, I have a partner ACS R6 with Partner Mail VS R1 and a 20 mailbox expansion card. The incoming messages are all cut short after about 10 seconds. I have been over the documentation extensively and have not been able to clear the problem. Any suggestions? Thanks!

Phone dude · September 3rd, 2009, 08:40 PM

Sounds like the hard drive is starting to fail. You can try a reboot to help it, but it needs crutches.

dexman · September 8th, 2009, 08:08 AM

And if the hard drive is indeed bad, instead of replacing the drive, consider replacing the voicemail with either a Partner Voice Messaging [Large] (if 12 voicemails are enough for your needs) or an Avaya Partner Messaging for a full-featured voicemail system.

September 3rd, 2009, 11:24 AM	#1 (permalink)
seeber01 Join Date: Sep 2009 Posts: 1	Partner Mail VS R1 incoming messages cut short Hello, I have a partner ACS R6 with Partner Mail VS R1 and a 20 mailbox expansion card. The incoming messages are all cut short after about 10 seconds. I have been over the documentation extensively and have not been able to clear the problem. Any suggestions? Thanks!

September 3rd, 2009, 08:40 PM	#2 (permalink)
Phone dude Moderator Join Date: Jun 2003 Posts: 510 Blog Entries: 1	Re: Partner Mail VS R1 incoming messages cut short Sounds like the hard drive is starting to fail. You can try a reboot to help it, but it needs crutches. __________________ www.telemanuals.com Unlimited Manual Downloads for $4/month

September 8th, 2009, 08:08 AM	#3 (permalink)
dexman Join Date: Mar 2009 Posts: 5	Re: Partner Mail VS R1 incoming messages cut short And if the hard drive is indeed bad, instead of replacing the drive, consider replacing the voicemail with either a Partner Voice Messaging [Large] (if 12 voicemails are enough for your needs) or an Avaya Partner Messaging for a full-featured voicemail system.

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