btrain2871

I have a partner system and I have an 18D phone that when I plug into the wall only gets power and grabs dialtone but not on the 5 lines that go into the system. When I press the buttons where those lines are I get nothing.. not even a light. I tried various line cords, different phone, changed the patch cable on the patch panel and still same deal. I also plugged directly into various spare ports and had the same issue, but when I plugged directly into a port that had a working phone on it, it was fine. So I'm assuming the ports aren't provisioned.. how does that get done?

TouchToneTommy

Probably this particular extension doesn't have the same lines assigned to it as the other phones do.

Use the Copy feature (#399) to copy an extension that already works to the one that doesn't

Once you're in System Programming, dial #399, then the model telephone's extension number, then the target telephone's extension number.

PBXtech.info

 

Gilles Desgagne

TouchToneTommy

Refer to the manual, you'll find that you assign it yourself to the ACS.