Ringing on R7 ext. on upfront Auto Attendant

bhjr712 · April 10th, 2006, 02:15 PM

Hey all,
I have auto attendant answering 3 lines set to "0" rings. The customer is extremly annoyed by the single ring on the extensions before the AA picks up the call.

Any way to get rid of it or is it just something that is going to happen. I thought maybe since I had Abbreviated Ring active that what was causing it, it wasn't!

Any thoughts????

Bill

TouchToneTommy · April 10th, 2006, 07:39 PM

Set all phones to No Ring, except the Operator, set to Delayed Ring.

bhjr712 · April 11th, 2006, 06:20 AM

Thanks...I was sitting at my desk about an hour after I posted this...and went "hey...I could just delay ring the extensions"
And after all of those "experts" told me there was nothing you can do about incoming rings on AA up front!!!
Thanks for you assistance!!! I appreciate it very much!!!

April 10th, 2006, 02:15 PM	#1 (permalink)
bhjr712 Join Date: Dec 2005 Posts: 2	Ringing on R7 ext. on upfront Auto Attendant Hey all, I have auto attendant answering 3 lines set to "0" rings. The customer is extremly annoyed by the single ring on the extensions before the AA picks up the call. Any way to get rid of it or is it just something that is going to happen. I thought maybe since I had Abbreviated Ring active that what was causing it, it wasn't! Any thoughts???? Bill

April 10th, 2006, 07:39 PM	#2 (permalink)
TouchToneTommy PBXtech SILVER 25+ posts Join Date: May 2003 Posts: 85	Re: Ringing on R7 ext. on upfront Auto Attendant Set all phones to No Ring, except the Operator, set to Delayed Ring.

April 11th, 2006, 06:20 AM	#3 (permalink)
bhjr712 Join Date: Dec 2005 Posts: 2	Re: Ringing on R7 ext. on upfront Auto Attendant Thanks...I was sitting at my desk about an hour after I posted this...and went "hey...I could just delay ring the extensions" And after all of those "experts" told me there was nothing you can do about incoming rings on AA up front!!! Thanks for you assistance!!! I appreciate it very much!!!

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