Access to a Partner7

nstephens8 · January 13th, 2006, 09:34 AM

We have a Partner 7 system at a tiny remote office. IT has not been touched in years, since being initially set up, by an AT&T tech.

I am by trade a definity tech and have had no experience on a Partner 7 and I have a few questions.

There is no terminal on the system, just a serial port. Can I acces the device using a laptop? Can I use ASA?
Once I am able to connect, does the Partner systems use the same login and password structure as the Avaya? (ie: cust, dadmin...)

TouchToneTommy · January 13th, 2006, 08:15 PM

It's a whole different world. The Partner programs from a display set at Ext. 10 or 11. You dial program codes, then the data. You can also step through the programs.

You can also get remote access software from the Avaya site, it there is a Remote Access card in the processor module. Then you download the translations, modify them from within a GUI, save the new translations and upload them to the Partner. Then "restore" the system from the new translations.

nstephens8 · January 15th, 2006, 05:41 PM

Thanks for the info

MaltMan1 · March 8th, 2006, 08:17 AM

what about an older partner system? can u access this as well via the same means? What does the remote access card look like and how much configuration is needed and does it just use one of the lines in the system to dial into?

Right To Use · March 8th, 2006, 11:31 AM

The partner needs to have a Remote Access Card installed for you to "dial" into it. You can also connect locally by plugging your modem in your laptop to a station port. Also you will need the avaya PC Administration software to interface with the system. Here is the link where you can download: https://support.avaya.com/japple/css...ucketID=108025

You have to set the partner with a password, it does not use the same format as the Definity line.

Hope this helps...

Right To Use · March 8th, 2006, 11:48 AM

I believe the remote access cards are available for Partner ACS R1.1 or higher. Others on this board may be able to verify this, there are very knowledgeable folks here!

stevena · March 9th, 2006, 03:09 PM

I think you can use a laptop. Theres no ASA, but there is Partner PC Administration which you can get at the Avaya's support site. Its GUI based, no worries of Command Line, and the login sturcture, is whatever you want for the username and password from the best of my knowledge. Partners and Definitiys are completely different animals and should not be compared to.

Hope the answer helps!

btrain2871 · March 10th, 2006, 07:45 AM

is the remote access card something easy to install or should I have the maintenance company do it? Is there set procedures I would be able to follow? it's not for a r.7 it's for a r.5

TouchToneTommy · March 10th, 2006, 07:34 PM

The remote access card is a PCMCIA card that goes into one of the slots on the Processor, WITH THE POWER OFF.

You may already have one. At a phone, press Intercom, and dial 76. If a modem answers after a couple of rings, you're good to get started.

btrain2871 · March 11th, 2006, 07:26 AM

is there any proper way of turning off the power or just pull the plug? I have 3 modules on the wall.

January 13th, 2006, 09:34 AM	#1 (permalink)
nstephens8 PBXtech SILVER 25+ posts Join Date: Feb 2005 Posts: 48	Access to a Partner7 We have a Partner 7 system at a tiny remote office. IT has not been touched in years, since being initially set up, by an AT&T tech. I am by trade a definity tech and have had no experience on a Partner 7 and I have a few questions. There is no terminal on the system, just a serial port. Can I acces the device using a laptop? Can I use ASA? Once I am able to connect, does the Partner systems use the same login and password structure as the Avaya? (ie: cust, dadmin...)

January 13th, 2006, 08:15 PM	#2 (permalink)
TouchToneTommy PBXtech SILVER 25+ posts Join Date: May 2003 Posts: 85	Re: Access to a Partner7 It's a whole different world. The Partner programs from a display set at Ext. 10 or 11. You dial program codes, then the data. You can also step through the programs. You can also get remote access software from the Avaya site, it there is a Remote Access card in the processor module. Then you download the translations, modify them from within a GUI, save the new translations and upload them to the Partner. Then "restore" the system from the new translations.

January 15th, 2006, 05:41 PM	#3 (permalink)
nstephens8 PBXtech SILVER 25+ posts Join Date: Feb 2005 Posts: 48	Re: Access to a Partner7 Thanks for the info

March 8th, 2006, 08:17 AM	#4 (permalink)
MaltMan1 PBXtech SILVER 25+ posts Join Date: Jun 2004 Posts: 95	Re: Access to a Partner7 what about an older partner system? can u access this as well via the same means? What does the remote access card look like and how much configuration is needed and does it just use one of the lines in the system to dial into?

March 8th, 2006, 11:31 AM	#5 (permalink)
Right To Use Join Date: Jun 2003 Posts: 19	Re: Access to a Partner7 The partner needs to have a Remote Access Card installed for you to "dial" into it. You can also connect locally by plugging your modem in your laptop to a station port. Also you will need the avaya PC Administration software to interface with the system. Here is the link where you can download: https://support.avaya.com/japple/css...ucketID=108025 You have to set the partner with a password, it does not use the same format as the Definity line. Hope this helps...

Remove advertisements
PBXtech.info Advertisement	Sponsored links

March 8th, 2006, 11:48 AM	#6 (permalink)
Right To Use Join Date: Jun 2003 Posts: 19	Re: Access to a Partner7 I believe the remote access cards are available for Partner ACS R1.1 or higher. Others on this board may be able to verify this, there are very knowledgeable folks here!

March 9th, 2006, 03:09 PM	#7 (permalink)
stevena Join Date: Mar 2006 Posts: 6	Re: Access to a Partner7 I think you can use a laptop. Theres no ASA, but there is Partner PC Administration which you can get at the Avaya's support site. Its GUI based, no worries of Command Line, and the login sturcture, is whatever you want for the username and password from the best of my knowledge. Partners and Definitiys are completely different animals and should not be compared to. Hope the answer helps!

March 10th, 2006, 07:45 AM	#8 (permalink)
btrain2871 PBXtech PLATINUM 300+ posts Join Date: Mar 2006 Posts: 379	Re: Access to a Partner7 is the remote access card something easy to install or should I have the maintenance company do it? Is there set procedures I would be able to follow? it's not for a r.7 it's for a r.5

March 10th, 2006, 07:34 PM	#9 (permalink)
TouchToneTommy PBXtech SILVER 25+ posts Join Date: May 2003 Posts: 85	Re: Access to a Partner7 The remote access card is a PCMCIA card that goes into one of the slots on the Processor, WITH THE POWER OFF. You may already have one. At a phone, press Intercom, and dial 76. If a modem answers after a couple of rings, you're good to get started.

March 11th, 2006, 07:26 AM	#10 (permalink)
btrain2871 PBXtech PLATINUM 300+ posts Join Date: Mar 2006 Posts: 379	Re: Access to a Partner7 is there any proper way of turning off the power or just pull the plug? I have 3 modules on the wall.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Is there a better way to access our Voice Mail?	phonetech	Definity Servers	2	March 17th, 2005 10:55 AM
Levels of PBX & VM access	phonetech	Definity Servers	8	January 24th, 2005 11:59 AM
Remote access to IP Office	iacovides	IP Office	4	July 8th, 2004 01:19 AM
merlin legend remote access	dirtyharry13	Merlin Systems	1	July 6th, 2004 06:47 PM
Remote Access to PBX	cheajt	Definity Servers	17	April 13th, 2004 01:00 AM