1 Button voice mail access

jpogriff · May 27th, 2004, 12:03 PM

I currenlty have a vms set to hunt group call ext 7. This makes the end user have to eitehr dial there extsion or press #. Why in the would woul dyou have to do that? Anybody ever setup a speed dial to do this so the user goes directly into their voice mail box? Every other system I have installed goes to the mail box.

Cephas · May 27th, 2004, 01:30 PM

If I understand you correctly, you have a button programmed to dial 777, the voicemail answers and prompts the user to enter their extension number?

No, you cannot have it assume they want the mailbox for the extension they are calling from unless they dial the #. Just the way the partner and merlin vms's work.

Peter

Phone dude · May 27th, 2004, 08:08 PM

Its called security. Office space, 50 cubicles, I could go to the next cube and dial into their PERSONAL voice mail box. What systems are you installing?

jpogriff · June 1st, 2004, 09:18 AM

Thanks for the verification thats what I thought. Phone dude you still need hte password. Messaging R3 and ACS 6.0

Phone dude · June 1st, 2004, 02:47 PM

yes I do..

m f u r r e r @ c h a r t e r . n e t

May 27th, 2004, 12:03 PM	#1 (permalink)
jpogriff Join Date: May 2004 Posts: 7	1 Button voice mail access I currenlty have a vms set to hunt group call ext 7. This makes the end user have to eitehr dial there extsion or press #. Why in the would woul dyou have to do that? Anybody ever setup a speed dial to do this so the user goes directly into their voice mail box? Every other system I have installed goes to the mail box.

May 27th, 2004, 01:30 PM	#2 (permalink)
Cephas Moderator Join Date: Sep 2003 Posts: 561	Re: 1 Button voice mail access If I understand you correctly, you have a button programmed to dial 777, the voicemail answers and prompts the user to enter their extension number? No, you cannot have it assume they want the mailbox for the extension they are calling from unless they dial the #. Just the way the partner and merlin vms's work. Peter

May 27th, 2004, 08:08 PM	#3 (permalink)
Phone dude Moderator Join Date: Jun 2003 Posts: 347 Blog Entries: 1	Re: 1 Button voice mail access Its called security. Office space, 50 cubicles, I could go to the next cube and dial into their PERSONAL voice mail box. What systems are you installing?

June 1st, 2004, 09:18 AM	#4 (permalink)
jpogriff Join Date: May 2004 Posts: 7	Re: 1 Button voice mail access Thanks for the verification thats what I thought. Phone dude you still need hte password. Messaging R3 and ACS 6.0

June 1st, 2004, 02:47 PM	#5 (permalink)
Phone dude Moderator Join Date: Jun 2003 Posts: 347 Blog Entries: 1	Re: 1 Button voice mail access yes I do.. m f u r r e r @ c h a r t e r . n e t

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