How do I add area codes from console?

payton · March 22nd, 2004, 01:28 PM

One of our offices in California cannot dial 9-1-855-xxx-xxxx, 9-1-866-xxx-xxxx, 9-1-877-xxx-xxxx or 9-1-888-xxx-xxxx numbers from their MLS phones. Any assistance on how to add these "area codes" would be greatly appreciated. Is #412 the access code to get into "Allowed Lists?" Do they need to get into "List Entry" at the console and find a blank one to add the four "area codes?"

Cephas · March 25th, 2004, 06:31 AM

Quote:

Originally Posted by payton

One of our offices in California cannot dial 9-1-855-xxx-xxxx, 9-1-866-xxx-xxxx, 9-1-877-xxx-xxxx or 9-1-888-xxx-xxxx numbers from their MLS phones. Any assistance on how to add these "area codes" would be greatly appreciated. Is #412 the access code to get into "Allowed Lists?" Do they need to get into "List Entry" at the console and find a blank one to add the four "area codes?"

Sounds like you are dealing with sets that have had their outgoing restrictions (#401) set to 'Local only' which blocks anything that starts with 1. You then need to create an allow list (#407) that contains your toll free entries (1800, 1888, etc.). Then, use #408 to apply that list to all extensions that are set to 'Local Only'.

Are you on centrex lines (CO expects a 9)? If so just make #407 be 91888, 91877, etc.

Cephas

March 22nd, 2004, 01:28 PM	#1 (permalink)
payton PBXtech GOLD 100+ posts Join Date: Apr 2003 Posts: 121	How do I add area codes from console? One of our offices in California cannot dial 9-1-855-xxx-xxxx, 9-1-866-xxx-xxxx, 9-1-877-xxx-xxxx or 9-1-888-xxx-xxxx numbers from their MLS phones. Any assistance on how to add these "area codes" would be greatly appreciated. Is #412 the access code to get into "Allowed Lists?" Do they need to get into "List Entry" at the console and find a blank one to add the four "area codes?"

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