mnickasch

Still planning to get a CICS and Call Pilot 100 to replace an existing Vodavi Starplus system for a 6 person insurance agency. I've got a few pre-purchase questions. During the day, we'll have an auto-attendant to route calls, as well as night. Is it possible to have a sublevel just for IT? eg. Press 1 for global network outages, press 2 for password resets, etc.? Also, the system will have 8 T-7316 phones. When a user has new voicemail, will the LCD display something like "new messages"? Or, does the user have to hit a feature code? Preferrably, the new voicemail notification would just show up instead of the user having to punch in a feature code to see if he/she has any new messages. Finally, what kind of internal wiring is needed. The old Vodavi system uses 4-conductor wires with RJ-11 conductors to connect to the phones. Will the office need to be rewired for the new nortel system? All CO Lines are analog. Thanks in advance.

Matthew

nfcphoneman

Yes, it is possible to have a sub-menu. Yes, the system will indicate that you have a new message on the set.

Norstar systems use 1-pair wiring. You won't need new wiring.

Good Luck!

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