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Old August 9th, 2005, 10:50 AM   #1 (permalink)
myosmali
 
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Exclamation Merlin Mail Administrator Password Does Not Work

All of a sudden, my system administrator password for Merlin Mail does not work. It lets me into the #9997 mailbox but then when I hit 9 and my password, it says "Login incorrect".
Does anyone know how to reset this password without calling Avaya? If so, is there a way to do it without resetting the voicemail to system defaults and losing everything? Any idea what might have happened? any help would be appreciated..

thanks,
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Old August 19th, 2005, 05:08 PM   #2 (permalink)
dharkin
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Re: Merlin Mail Administrator Password Does Not Work

Try this;

After you dial 9997#, dial "CLER" (2537). You will probably then hear "goodbye". If you do, then the mail pswd has been reset and back at default.

Goog luck!
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