Help with Remote Connection using WinSPM

jkurzner · May 6th, 2005, 10:02 PM

Somewhat of a newbie. I have a Legend that I inherited and now need to program. I understand that the WinCPM software is pretty easy to use, but have not figured out how to make a remote connection to the system. I do not have the adapter and just would like to call in and access like they do when Avaya service used to provide it.

Can anyone help with a little step by step cook book? Also, is the software seems to indicate a way to connect over IP. Is this some separate board and connection that our system may or may not have? How would I find it.

Thanks and sorry for my newbie questions

DUDE · May 9th, 2005, 12:36 PM

re:ip connection. search for interactive northwest and follow the first link that your browser finds.

2wire · May 17th, 2005, 01:39 PM

If you have your Merlin Legend admin books, it does give steps on how to connect remotely using a modem.

Also, we just started to set-up connection using IP by using Digi Realport. So far one site is up and we have 6 more to setup.

patrick · September 2nd, 2005, 06:31 PM

Download version 4 and all the updates from Avaya's site. Install version 4 and then patch to version 9. you should be good to go.

May 6th, 2005, 10:02 PM	#1 (permalink)
jkurzner Join Date: May 2005 Posts: 1	Help with Remote Connection using WinSPM Somewhat of a newbie. I have a Legend that I inherited and now need to program. I understand that the WinCPM software is pretty easy to use, but have not figured out how to make a remote connection to the system. I do not have the adapter and just would like to call in and access like they do when Avaya service used to provide it. Can anyone help with a little step by step cook book? Also, is the software seems to indicate a way to connect over IP. Is this some separate board and connection that our system may or may not have? How would I find it. Thanks and sorry for my newbie questions

May 9th, 2005, 12:36 PM	#2 (permalink)
DUDE PBXtech SILVER 25+ posts Join Date: Jul 2003 Posts: 33	Re: Help with Remote Connection using WinSPM re:ip connection. search for interactive northwest and follow the first link that your browser finds.

May 17th, 2005, 01:39 PM	#3 (permalink)
2wire PBXtech SILVER 25+ posts Join Date: Oct 2004 Posts: 43	Re: Help with Remote Connection using WinSPM If you have your Merlin Legend admin books, it does give steps on how to connect remotely using a modem. Also, we just started to set-up connection using IP by using Digi Realport. So far one site is up and we have 6 more to setup.

September 2nd, 2005, 06:31 PM	#4 (permalink)
patrick Join Date: Jul 2005 Posts: 11	Re: Help with Remote Connection using WinSPM Download version 4 and all the updates from Avaya's site. Install version 4 and then patch to version 9. you should be good to go.

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