jhanlon

I currently have one extension that no matter what I do I cannot get the personal co lines to go in order on the set. Here is an example:

Blank Blank
Blank Blank
Blank Blank
Line 803-I Blank
Line 802-I Blank
Line 801-I Blank
Ext voice Loudspeaker Paging
Ext ring Line 804-I

The set is a MLX16DP. How can I program this extension to have Line 804-I right above Line 803-I. Here is what I have tried; I went to personal lines and removed all lines and added them back in, still the same result as above, I tried copying another extension that has the lines in the order I want and still the same result as above. Without making this to long, any help would greatly be appreciated.

technician101

The buttons on the 16 stagger like this,

13 16
12 15
11 14
5 10
4 9
3 8
2 7
1 6

So the procedure would be assign line 1, then 2, then 3, now add 5 temp lines (13,14,15,16,17), now add line 4, now remove temp lines, reprogram buttons as needed.

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