Fury

Hello - We just (yesterday) upgraded from MerMail (e..g Call Pilot Manager 05.00.41.39) to Call Pilot. Things are working great, and things were working good with Call Pilot.

I goofed and thought VM messages were coming over in the migration - they did not (can't I was told). Not a *big* problem, as there were only a few messages. However, we'd like to get the messages if we can.

We have a MerMail tape backup and also the MerMail hard disk drive and they are both intact. Has anyone done or know of a way to recover the messages from the hard disk drive or from tape, short of contacting someone who might still be running MerMail?

Thanks!

westcoaster

Without knowing exact details, You are correct and you vendor needs a swift kick to the nuts.....


http://www142.nortelnetworks.com/tec...2_01.02_UP.pdf

If you can access that document, pages 20, 21, 22 detail information that can and cannot be migrated. User messages in mailboxes are one of the things that can be migrated....

PBXtech.info