hunt groups?

w8kluv · July 11th, 2006, 02:07 PM

i'm trying to hook up a phone to where it rings 4 times on the main number but instead of going to voicemail i want it to ring 4 more times on the phantom rollover line. after the eight rings i would like it to go to the VMbox of the main number. any suggestions? i'm not sure if a hunt group will fix this but i was thinking about setting up bogus analog lines and putting them in a hunt group of there own. what do you think?

Colin · July 11th, 2006, 03:22 PM

why dont you change RCO to be 8 rings

w8kluv · July 11th, 2006, 03:50 PM

this is kinda weird to explain but i need the DN in question (and it's rollover) to show up on three phones. phone A is supose to answer it in the first 4 rings on the main extension while phones B and C receive "scn" notification. now if the person at phone A can't pick up the call then they want an audible "scr" notification on all three phones. if nobody can get to it at that point they want it to go to voicemail.

on top of all that they want to be able to place a call on hold and have the ability to pick it up from phones A, B, and C.

mjamm · July 22nd, 2006, 01:24 AM

On the 2 other phones with the SCN's.... Use DNDR prompt with 0-120 seconds value. Delayed timer for SCN's

July 11th, 2006, 02:07 PM	#1 (permalink)
w8kluv Join Date: Jul 2006 Posts: 5	hunt groups? i'm trying to hook up a phone to where it rings 4 times on the main number but instead of going to voicemail i want it to ring 4 more times on the phantom rollover line. after the eight rings i would like it to go to the VMbox of the main number. any suggestions? i'm not sure if a hunt group will fix this but i was thinking about setting up bogus analog lines and putting them in a hunt group of there own. what do you think?

July 11th, 2006, 03:22 PM	#2 (permalink)
Colin PBXtech SILVER 25+ posts Join Date: Feb 2004 Posts: 86	Re: hunt groups? why dont you change RCO to be 8 rings

July 11th, 2006, 03:50 PM	#3 (permalink)
w8kluv Join Date: Jul 2006 Posts: 5	Re: hunt groups? this is kinda weird to explain but i need the DN in question (and it's rollover) to show up on three phones. phone A is supose to answer it in the first 4 rings on the main extension while phones B and C receive "scn" notification. now if the person at phone A can't pick up the call then they want an audible "scr" notification on all three phones. if nobody can get to it at that point they want it to go to voicemail. on top of all that they want to be able to place a call on hold and have the ability to pick it up from phones A, B, and C.

July 22nd, 2006, 01:24 AM	#4 (permalink)
mjamm Join Date: Dec 2003 Posts: 24	Re: hunt groups? On the 2 other phones with the SCN's.... Use DNDR prompt with 0-120 seconds value. Delayed timer for SCN's

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