Bad AML

effloyd · June 5th, 2006, 08:42 AM

I am getting the following:
.STAT AML
AML: 08 ESDI: 08 DES: LINK
LYR2: CONNECTED LYR7: ACTIVE EMPTY APPL DISABLE
AML: 09 ESDI: 09 DES: MMAIL
LYR2: CONNECTED LYR7: ACTIVE EMPTY
APPL: VMBA ACTIVE

What can I do to enable the appl on AML 08? This is our Meridian Link that feeds CTI information to out IVR (which isn't currently working).

Cavscout · July 17th, 2006, 10:29 PM

The problem is in the LINK/CCR not the PBX, since the physical layer between the PBX and the application is established. I would start investigating the LINK/CCR.

June 5th, 2006, 08:42 AM	#1 (permalink)
effloyd Join Date: Aug 2005 Posts: 13	Bad AML I am getting the following: .STAT AML AML: 08 ESDI: 08 DES: LINK LYR2: CONNECTED LYR7: ACTIVE EMPTY APPL DISABLE AML: 09 ESDI: 09 DES: MMAIL LYR2: CONNECTED LYR7: ACTIVE EMPTY APPL: VMBA ACTIVE What can I do to enable the appl on AML 08? This is our Meridian Link that feeds CTI information to out IVR (which isn't currently working).

July 17th, 2006, 10:29 PM	#2 (permalink)
Cavscout PBXtech GOLD 100+ posts Join Date: Nov 2005 Posts: 132	Re: Bad AML The problem is in the LINK/CCR not the PBX, since the physical layer between the PBX and the application is established. I would start investigating the LINK/CCR.

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