papi

Hope you can help i'm trying to setup internal CPND
i have program cpnd in LD 95
and change the cls on digital phone
CPND work the problem i have is when i called another extension the follwoing display show
John Doe:PBS
(ext) 5156
my problem is how do i remove PBS out beside my name?
His there a feature actived on are Caller Line ID or Special ID
i review CDB but i don't see what feature or command prompt activated.

The switch option 61 c with PRI
tks

Colin

Hi

did you change the name or OUT the old name first ??
print the DN in LD 20
if it shows the same there you will need to OUT the name and re-enter it, :PBS maybe left over from the previous users name.

check it out

PBXtech.info

 

papi

tks Colin but that didn't work reason i say this is CPND was never program beofre i just program this 2 days ago .
I did out everything in LD 95 and re-program and :PBS still show up
any more suggestion

PBXJoker

I have had to change alot of caller ID's because of faculty and staff changes but I have never had that problem. Is it only that number that shows the "PBS" or is it the same for all numbers? If it is that only one it must be something from that line, maybe a setting or something that was left behind. The "PBS" may not actully be part of the caller ID that you enter but something that a previous programmer had set up for the phone, like a job title or something I am looking through ld 95 commands but no luck yet..............

papi

Thank you i did programed digital set M-2008 the caller id work fine no PBS name beside the name .
I figure out where the PBS come from WHen you programed digital set at the DES command prompt if you have enter any information at that prompt it will show up beside your name only on following sets
M-216 and M-2016s

Now what i have to try to do is to remove the information that enter at the DES command prompt any suggestion how to remove the info at the DES prompt , i try and cannot remove it unless i OUT the set t and re-programed the set it .

thank you

Colin

you need to say NO to the DES prompt ( i think)

PBXtech.info

 

papi

Thank you very much you where right you do have to say NO at DES prompt in LD 95

papi

Here is another problem with CPND
I have programmed CPND and everything work fine ,
The problem know that i have is when you forward your phone to VOICE MAIL and if you call the Extension it now show on the DISPALY NAME AND ALSO voice ACD with the AGN

EAXAMPLE JOE BLACK 5555-(Voice-Mail) -AGN 5801

any suggestion