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Old April 3rd, 2006, 01:14 PM   #1 (permalink)
newuser
 
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Reset phones

When there is a power outage, why do some phones have to be reset? Is there a way to determine which phones must be reset by browsing the PBX or must you wait until users notify you?
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Old April 3rd, 2006, 02:27 PM   #2 (permalink)
Colin
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Re: Reset phones

You will need access to either overlay 30 or 32, in order to perform this search:

Overlay 30 is the easiest way to check for disabled TN's; however this may only be used for
Option 11 Meridians

LD 30
test (then press enter) there will be a time delay whilst the Meridian checks for disabled

units then these units will be listed
in the following format:
NWS401 9 :-8-12-15
The above information indicates that card 9 has 3 disabled ports these are TN's 9 8, 9 12
and 9 15.

If you do not have access to LD 30 or have a larger Meridian the following steps should be
followed:

For an Option 11:

LD 32
.LDIS m [ List TNs of all disabled units in specified module (the module being one of the
cabinets of your Option 11, enter 1 to receive information on the first cabinet then 2 etc.)]

For the larger Meridian systems:

LD 32
.LDIS L S (where L is the loop number and S is the shelf number) List TNs of all disabled
units on the specified shelf
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Old April 3rd, 2006, 02:38 PM   #3 (permalink)
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Re: Reset phones

Colin, Thank you. I have a 61C. Why do some phones reset? Is it the level of code on the phone?
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Old April 3rd, 2006, 03:23 PM   #4 (permalink)
Colin
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Re: Reset phones

i do not have an explaination myself, it's one of lifes mysteries !!
if the switch cannot see the chip in a digital set then it dissables the port

analog sets are unaffected
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