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March 3rd, 2006, 10:47 AM
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#1 (permalink) |
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PBXtech SILVER 25+ posts
 Join Date: Nov 2005
Posts: 36
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Option 11C/Meridian Mail directory
Hi Guys: On the Option 11C Meridian Mail, employees have two lines. When a caller calls in and uses the dial by name directory, it says there are two options. We assume this is because they have two lines. How can we program this to only give one option?
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March 3rd, 2006, 09:20 PM
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#2 (permalink) |
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PBXtech GOLD 100+ posts
Join Date: Nov 2005
Posts: 132
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Re: Option 11C/Meridian Mail directory
Do you have two mail boxes, one for each line?
I think that you should have only one mail box, with the DN of the "first line". Then configure that mail box with the DN of the "second line" in the DN field which is just below the COS selection if I recall. |
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