papi

The problem is the lamp indicator stays on or keeps flashing telling me that i have voice mail messges, but when i check the extension i do not have any voice mail messages.

When i programmed M-2016s key 0 MCR 5256 marp, KEY 1 SCR 5258, KEY 3 SCR 5259 lamp indicator stay on or flashing all the time , please note that there are no messages in any of these extension.

When i programmed M-2016s KEY 0 SCR 5258 marp , KEY 1 MCR 5256, KEY 3 SCR 5259 voice mail lamp indicator work fine

Can it be possible that the MCR that programmed on KEY 0 voice mail system does not recognize MCR

(Voice mail system Meridian mail 12 )
:)

Cavscout

You have already answered your own question. Typically you do not have an MCR XXXX on just on set. Voice mail pretty much has to be a single appearance DN, and it really likes to be key 0.

PBXtech.info

 

jhmccoy

In Meridian Mail when you program a mailbox there is a line where you can tell the system what extension the message indication should be sent to. You can do a search (Log in and take opt 1 (user administration) then opt 1 again (local user) then press F10 for FIND) for the message waiting indication DN (about the 6th line down input 5256) to see if any other mail box has ext. 5256 set for message waiting indication. Message waiting indication is set to the mailbox DN by default but it can be changed to any valid DN. I have a mailbox for my helpdesk ACD line (ext. 35911) but I want the system to turnon a light I have installed in the cealing so everybody can see it si I set up an analog line with ext. 5555 and have the mailbox for 35911 send message waiting indication to ext. 5555.