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Old December 12th, 2005, 12:17 PM   #1 (permalink)
norvoice
 
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Remove an extension from a group.

Hi

Can anyone tell me the steps to remove an extension from a group. (ght).

kris
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Old December 12th, 2005, 07:53 PM   #2 (permalink)
Cavscout
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Re: Remove an extension from a group.

I am not really sure what you mean by "(ght)". If you do not want a particular DN in a hunt group, all you have to do is make it hunt some place else or change the CLS to HTD.

IE - A hunts to B hunts to C hunts to D

We want to take B out.

Change A to hunt to C.

Then change B not to hunt at all or hunt to VM.

Good luck.

Cav - Out.
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Old December 18th, 2005, 03:39 PM   #3 (permalink)
Colin
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Re: Remove an extension from a group.

In order to add or remove an extn number from a group hunt list you need to know the list number (LSNO)and the store entry number (STOR within the list. You will need to use this procedure if you get a SCH8825 message when changing a TN.
You can get this information by printing the Group Hunt Lists in overlay LD 20.
REQ PRT
TYPE GHT
LSNO (c/r for all the lists or enter the list no)
Check the print out to obtain the correct information.

The changes are made in LD 18.

REQ CHG
TYPE GHT
LSNO (enter the list number which requires changing this is the GHLN from the above print out)
SIZE (c/r)
WRT (c/r)
STOR enter the store number concerned then space then the extentsion (DN) number
STOR XX YYYY for example
WRT (c/r) Yes to update the list.
To remove an entry at the STOR prompt
STOR enter the store number, space(c/r)
STOR XX space bar
WRT (c/r)
Carriage return through to the REQ prompt

The information below will assist with the removal of a PLDN (Pilot DN), please be careful at the ALL command and enter no as directed:

LD 57

REQ out
TYPE ffc
CUST 0
ALL no
CODE pldn
PLDN (enter the number you wish to remove)
PLDN (use the enter key until the REQ prompt appears)
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