2616 speakerphone

Sean Welsh · April 29th, 2005, 12:13 PM

I have several 2616 speakerphones on an Option 61 that have low volume when you place a call. If you hit the mute key, the volume increases, but when you hit it again the volume goes down again. The phones are not located in a noisy area.

Thanks

Andrew · April 29th, 2005, 12:15 PM

When the people are on the calls do they use the volume control bar beneath the keypad?

mwade · April 29th, 2005, 12:59 PM

See if these phones are Type I or Type II. There is a problem with a chip inside of the type I M2616 that causes this problem. You will have to have them repaired to fix the problem. (if they do not replace the chip it will not fix the phone)

On a type I the place where the handset plugs in is a half inch from the edge of the phone on a type II it is at least an inch to an inch and a half.

Sean Welsh · April 29th, 2005, 01:07 PM

No,
Dial tone sounds fine, but when the call connects to the trunk, volume drops.

Sean Welsh · May 3rd, 2005, 10:44 AM

Does anyone know where I could get information on replacing the chip in the 2616 type 1 sets?

David · May 4th, 2005, 10:20 AM

You should just look into trading them in for the Type of phones you need from the grey marke. That is what we did.

Sean Welsh · May 6th, 2005, 10:26 AM

Thanks for the information.

April 29th, 2005, 12:13 PM	#1 (permalink)
Sean Welsh Join Date: Apr 2005 Posts: 4	2616 speakerphone I have several 2616 speakerphones on an Option 61 that have low volume when you place a call. If you hit the mute key, the volume increases, but when you hit it again the volume goes down again. The phones are not located in a noisy area. Thanks

April 29th, 2005, 12:15 PM	#2 (permalink)
Andrew Moderator Join Date: Jul 2003 Posts: 159	Re: 2616 speakerphone When the people are on the calls do they use the volume control bar beneath the keypad? __________________ www.btts.com

April 29th, 2005, 12:59 PM	#3 (permalink)
mwade Join Date: Mar 2005 Posts: 11	Re: 2616 speakerphone See if these phones are Type I or Type II. There is a problem with a chip inside of the type I M2616 that causes this problem. You will have to have them repaired to fix the problem. (if they do not replace the chip it will not fix the phone) On a type I the place where the handset plugs in is a half inch from the edge of the phone on a type II it is at least an inch to an inch and a half.

April 29th, 2005, 01:07 PM	#4 (permalink)
Sean Welsh Join Date: Apr 2005 Posts: 4	Re: 2616 speakerphone No, Dial tone sounds fine, but when the call connects to the trunk, volume drops.

May 3rd, 2005, 10:44 AM	#5 (permalink)
Sean Welsh Join Date: Apr 2005 Posts: 4	Re: 2616 speakerphone Does anyone know where I could get information on replacing the chip in the 2616 type 1 sets?

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May 4th, 2005, 10:20 AM	#6 (permalink)
David PBXtech SILVER 25+ posts Join Date: Apr 2005 Posts: 29	Re: 2616 speakerphone You should just look into trading them in for the Type of phones you need from the grey marke. That is what we did.

May 6th, 2005, 10:26 AM	#7 (permalink)
Sean Welsh Join Date: Apr 2005 Posts: 4	Re: 2616 speakerphone Thanks for the information.

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