Log in ACD 3905

one123 · November 12th, 2004, 08:12 PM

I configed the 3905
_ Key 0 ACD 200 0 260

when start, the Call Center 3905 auto login the ACD queue and have number 200 in key 0, but my custumer want to have a manual login, they want to press key 0 and the 3905 display login banner. Please tell me how to config for manual login to ACD queue. Thanks

spanton · November 18th, 2004, 02:38 PM

what call center application are you loging into ie:Symposium?

ifares · November 20th, 2004, 10:00 PM

at load 23 , prt scb , that has a prompt to auto login or manual login for acd agents.

November 12th, 2004, 08:12 PM	#1 (permalink)
one123 Join Date: Nov 2004 Posts: 3	Log in ACD 3905 I configed the 3905 _ Key 0 ACD 200 0 260 when start, the Call Center 3905 auto login the ACD queue and have number 200 in key 0, but my custumer want to have a manual login, they want to press key 0 and the 3905 display login banner. Please tell me how to config for manual login to ACD queue. Thanks

November 18th, 2004, 02:38 PM	#2 (permalink)
spanton Join Date: Nov 2004 Posts: 1	Re: Log in ACD 3905 what call center application are you loging into ie:Symposium?

November 20th, 2004, 10:00 PM	#3 (permalink)
ifares Join Date: Sep 2004 Posts: 3	Re: Log in ACD 3905 at load 23 , prt scb , that has a prompt to auto login or manual login for acd agents.

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