Ip Office 4.0 (7) Not upgrading firmware

in2ideas44 · September 7th, 2007, 12:48 PM

I have loaded 4.0 (7) and for some reason when I plug my phone in I get the please wait then it goes to System Incompatiable. I am using 5410D phones. Can Anyone help?

Phone dude · September 7th, 2007, 10:35 PM

Are all the expansion units upgraded as well? If not that could be a problem.

If they are, check the IP address of the TFTP server. That needs to be set correctly. open the tftp viewer and check that the working directory is pointing to the manager folder so it knows where the files are.

Let us know.

in2ideas44 · September 8th, 2007, 10:48 AM

Actually I my tftp server was locking up. But apparently This is a common problem with 4.0 (7).

Phone dude · September 10th, 2007, 09:54 AM

If the TFTP server is locking up, that is the problem. I have multiple 4.0.7's out and have never had a problem with the TFTP server locking up. Keep us posted

calumg · September 26th, 2007, 09:21 AM

Beware of the following issue when upgrading to 3.57 and above.

I got a copy of TFTP server32 from Avaya. It is far better to use a TFTP server other than the one provided with Manager as Manager can only download the firmware to 4 5410's at a time, making a system upgrade to a large site take hrs.

September 7th, 2007, 12:48 PM	#1 (permalink)
in2ideas44 Join Date: Aug 2007 Posts: 7	Ip Office 4.0 (7) Not upgrading firmware I have loaded 4.0 (7) and for some reason when I plug my phone in I get the please wait then it goes to System Incompatiable. I am using 5410D phones. Can Anyone help?

September 7th, 2007, 10:35 PM	#2 (permalink)
Phone dude Moderator Join Date: Jun 2003 Posts: 367 Blog Entries: 1	Re: Ip Office 4.0 (7) Not upgrading firmware Are all the expansion units upgraded as well? If not that could be a problem. If they are, check the IP address of the TFTP server. That needs to be set correctly. open the tftp viewer and check that the working directory is pointing to the manager folder so it knows where the files are. Let us know.

September 8th, 2007, 10:48 AM	#3 (permalink)
in2ideas44 Join Date: Aug 2007 Posts: 7	Re: Ip Office 4.0 (7) Not upgrading firmware Actually I my tftp server was locking up. But apparently This is a common problem with 4.0 (7).

September 10th, 2007, 09:54 AM	#4 (permalink)
Phone dude Moderator Join Date: Jun 2003 Posts: 367 Blog Entries: 1	Re: Ip Office 4.0 (7) Not upgrading firmware If the TFTP server is locking up, that is the problem. I have multiple 4.0.7's out and have never had a problem with the TFTP server locking up. Keep us posted

September 26th, 2007, 09:21 AM	#5 (permalink)
calumg Join Date: Mar 2005 Posts: 19	Re: Ip Office 4.0 (7) Not upgrading firmware Beware of the following issue when upgrading to 3.57 and above. I got a copy of TFTP server32 from Avaya. It is far better to use a TFTP server other than the one provided with Manager as Manager can only download the firmware to 4 5410's at a time, making a system upgrade to a large site take hrs.

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