|
August 31st, 2007, 08:24 AM
|
#1 (permalink) |
 Join Date: Aug 2007
Posts: 3
 |
Inbound Caller-ID Issue with Avaya IP500
Customer has Avaya IP500 with software release 7 and inbound caller-ID name and number just display as EXT call. Inbound analog trunks are provided via an Integrated T-1 going to an IAD Integrated Access Device CSU/DSU Carrier Access Adit 600 then to the Avaya. I have already tested at the CLEC Demarc with an analog Panasonic phone and caller-ID name and number passes thru. These are loop-start trunks. There does seem to be a 2 - 3 ring delay. Is there anything I can do to get the Caller-ID to work?
|
|
|
|
August 31st, 2007, 08:35 AM
|
#2 (permalink) |
|
Moderator
 |
Re: Inbound Caller-ID Issue with Avaya IP500
Check to see what the trunk type is set for.
UNder lines/analog options, is trunk type set for Loop ICLID?? It needs to be that way for CID to pass. Also, are the lines set to ring on the phones that are not showing CID??? |
|
|
|
|
Advertisement
|
Sponsored links
|
 |
| Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
| Thread Tools | |
| Display Modes | |
|
|
Linear Mode
