m1ch1nt3l

I connect an MVP130 FXS to a SOE IP Office with Release 3.1. I have also installed a license for a 3rd party ip devices in IPO. The system saw the MVP130 as an IP station. The problem is that when I make outgoing calls (internal or external)from the MVP the call is connected but there is no audio. I checked in the statistics menu of the MVP and I noticed that on outgoing calls MVP and IPO do not send or receive any packets.This does not happen on incoming calls. On incoming calls there is audio and packets are transmitted between MVP and IPO. Does anyone knows what can I do to solve the problem?

koelemon

On the extension associated with that IP user do you have allow direct media path enabled? I would disable it and test, also try toggling faststart.

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m1ch1nt3l

With faststart disabled neither incoming nor outgoing calls can be made. The direct media path does not make any difference if it is disable or enable.