Delete Calls

jonwadsworth · January 23rd, 2007, 04:12 PM

Anybody know how to delete an active 'locked-up' call on an IP Office without having to reboot?

I'm imagining sending some TFTP message (pulling a pseudofile) to/from the IPO... any brilliant ideas??

Thanks,

Jon

Cephas · January 23rd, 2007, 04:27 PM

Not sure how brilliant this is, but the simple method is to ensure a copy of phone manager is installed and logged into a phone (any phone) on the same PC as Manager and Call status. In Call Status, highlight the call in question and click the steal call button (the horseshoe magnet). The call will show up on the phone you have phone manager logged into. Then it's just a matter of hanging up the call.

Peter

jonwadsworth · January 23rd, 2007, 04:31 PM

Sounds pretty brilliant to me!

Thanks,

Jon

January 23rd, 2007, 04:12 PM	#1 (permalink)
jonwadsworth Join Date: Jan 2007 Posts: 8	Delete Calls Anybody know how to delete an active 'locked-up' call on an IP Office without having to reboot? I'm imagining sending some TFTP message (pulling a pseudofile) to/from the IPO... any brilliant ideas?? Thanks, Jon

January 23rd, 2007, 04:27 PM	#2 (permalink)
Cephas Moderator Join Date: Sep 2003 Posts: 561	Re: Delete Calls Not sure how brilliant this is, but the simple method is to ensure a copy of phone manager is installed and logged into a phone (any phone) on the same PC as Manager and Call status. In Call Status, highlight the call in question and click the steal call button (the horseshoe magnet). The call will show up on the phone you have phone manager logged into. Then it's just a matter of hanging up the call. Peter __________________ Need more indepth assistance from a top expert? Looking for Ultra Secure, Offsite Data Backup? www.morrack.com

January 23rd, 2007, 04:31 PM	#3 (permalink)
jonwadsworth Join Date: Jan 2007 Posts: 8	Re: Delete Calls Sounds pretty brilliant to me! Thanks, Jon

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