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Old March 21st, 2006, 07:53 PM   #1 (permalink)
JCT
 
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Supervised Transfer

I am trying to figure out how to make the IP office 403 voice announce. I think that SUpervised Transfer is the way to do it, but I cannot find how to enable this feature. Does anyone know?

The end goal is to allow the receptionist to take a call, place it on hold, use a quick speakerphone intercom to ask if the user wants the call, if yes transfer it and have it ring the end user.

THanks
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Old March 31st, 2006, 03:21 AM   #2 (permalink)
IPGuru
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Re: Supervised Transfer

Answer call
press transfer
dial ext
wait for answer
speak to destination
if call req. press transfer to complete otherwise press drop to return to caller.
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