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Old February 20th, 2006, 09:57 PM   #1 (permalink)
R3LzX
 
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Transfer out of system when calls come in

I have set up in VM Pro a simple call flow taht uses a conditions editor and then goes to two optional transfers one inside and one outside. the system wont transfer the calls outside when a call comes in from the outside (it is so that the calls goto answering service automatically after hours) I have tried everything is there anyone that can help me with this simple problem?
Thanks in advance

using t-1 voice line with 3.1(29) ip office 406v2

all calls coming in on 0 and are going to VM:Routing

Last edited by R3LzX; February 20th, 2006 at 10:03 PM.
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Old February 22nd, 2006, 08:07 AM   #2 (permalink)
koelemon
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Re: Transfer out of system when calls come in

It may help to know how you are forwarding it out (forwarded user, etc.). Also make sure in System>Telephony that "Inhibit Off-Switch Calls" is NOT checked.
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