how to disable users to log out of groups

netdude · November 15th, 2005, 03:22 AM

Hi!

Is it possible to disable users to log out from certain groups?

I have made a special setup for a customer that requires the users to be logged into certain groups.

/netdude

IPGuru · November 15th, 2005, 04:06 AM

What handset types are you using, do you users have access to Phonemanager pro?

netdude · November 15th, 2005, 04:24 AM

mostly analog handset and everyone is using PM pro.

netdude · November 22nd, 2005, 04:21 AM

I figured it out...
Just dont give the group an extention. Then the users won't be able to log out.

IPGuru · November 23rd, 2005, 11:18 AM

Your solution may cause more problems than it cures
delete the system short code for huntgroup enable, or creat a user shortcode the same that goes to a feature of busy
if PM pro is set to Agent mode then you will not be able to prevent then leaving group

gkludt · August 1st, 2007, 04:38 PM

I was looking for a similar fix, but my IP406v2 does not have a system short code for huntgroupenable or huntgroupdisable. I can create a new one, but found it strange that it is not a default system shortcode.

Phone dude · August 3rd, 2007, 02:49 PM

That is for the reason you guys have posted here. Sometimes people want to stop the ability of logging out of a group.

Jusjez · August 19th, 2007, 09:09 PM

Have you tried for these specific users making a shortcode *36 log out to busy so when they try to enter *36 it gives busy tone rather than logging them out?

November 15th, 2005, 03:22 AM	#1 (permalink)
netdude Join Date: Nov 2004 Posts: 7	how to disable users to log out of groups Hi! Is it possible to disable users to log out from certain groups? I have made a special setup for a customer that requires the users to be logged into certain groups. /netdude

November 15th, 2005, 04:06 AM	#2 (permalink)
IPGuru PBXtech GOLD 100+ posts Join Date: Jul 2003 Posts: 215	Re: how to disable users to log out of groups What handset types are you using, do you users have access to Phonemanager pro? __________________ Universal Plan B: - When all else fails CHEAT!

November 15th, 2005, 04:24 AM	#3 (permalink)
netdude Join Date: Nov 2004 Posts: 7	Re: how to disable users to log out of groups mostly analog handset and everyone is using PM pro.

November 22nd, 2005, 04:21 AM	#4 (permalink)
netdude Join Date: Nov 2004 Posts: 7	Re: how to disable users to log out of groups I figured it out... Just dont give the group an extention. Then the users won't be able to log out.

November 23rd, 2005, 11:18 AM	#5 (permalink)
IPGuru PBXtech GOLD 100+ posts Join Date: Jul 2003 Posts: 215	Re: how to disable users to log out of groups Your solution may cause more problems than it cures delete the system short code for huntgroup enable, or creat a user shortcode the same that goes to a feature of busy if PM pro is set to Agent mode then you will not be able to prevent then leaving group __________________ Universal Plan B: - When all else fails CHEAT!

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August 1st, 2007, 04:38 PM	#6 (permalink)
gkludt Join Date: Jul 2004 Posts: 23	Re: how to disable users to log out of groups I was looking for a similar fix, but my IP406v2 does not have a system short code for huntgroupenable or huntgroupdisable. I can create a new one, but found it strange that it is not a default system shortcode.

August 3rd, 2007, 02:49 PM	#7 (permalink)
Phone dude Moderator Join Date: Jun 2003 Posts: 367 Blog Entries: 1	Re: how to disable users to log out of groups That is for the reason you guys have posted here. Sometimes people want to stop the ability of logging out of a group.

August 19th, 2007, 09:09 PM	#8 (permalink)
Jusjez Join Date: Aug 2007 Posts: 5	Re: how to disable users to log out of groups Have you tried for these specific users making a shortcode 36 log out to busy so when they try to enter 36 it gives busy tone rather than logging them out?

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