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November 2nd, 2005, 01:17 AM
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#1 (permalink) |
 Join Date: Jun 2005
Posts: 3
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History inbound queue calls
Hi:
We are using Avaya 5410 agent sets in the office. We need to see history inbound queue calls. At present only calls to the agent are listed. Is there any solution? Please note that we do not want to install or use Phone Manager. Any help would be highly appreciated. Regards. |
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