Problem with Voicemail Pro 3.0 on multi-home Windows 2003 Server

hightman1 · October 7th, 2005, 10:15 AM

I have completed a new install of an IP Office 406V and Voicemail Pro on a dual processor Windows 2003 Server system. This machine has multiple NICs and the Licensing Server is assigned an IP address of 192.168.0.26. Licensing Server works. The Voicemail is assigned to 192.168.0.27 on the same NIC. The IP Office 406V is at 192.168.0.25. SysMonitor and running Voicemail Pro in application mode never shows the address of 192.168.0.27. The Voicemail seems to be talking to the IP Office 406V as it is creating accounts. SysMonitor however is giving me error/information messages, such as:

ERR: CMCall::No Free Voicemail ports
PRN: TFTPServer::RRQ(from 192.168.0.26) deltaconfig/vmail
PRN: TFTP:: Too Many Clients (RRQ) 32

I was going have the IP Office 406V try and talk to the Voicemail on 192.168.0.26, disable the other NIC and finally try setting up the software on another machine. There seems to be no way of telling Voicemail Pro when installed in a multi-home machine which interface it is suppose to use (i.e. in Internet Information Server you can specify the IP address to use). Or, maybe the problem isn't related to this at all but at the moment I am stuck.

Thanks!

hightman1 · October 12th, 2005, 02:48 PM

The solution was simple, the Licensing Server and Voicemail server need to be assigned to the same IP address. It isn't clear why it wouldn't work by having them on seperate addresses, but it doesn't.

J!

October 7th, 2005, 10:15 AM	#1 (permalink)
hightman1 Join Date: Oct 2005 Posts: 2	Problem with Voicemail Pro 3.0 on multi-home Windows 2003 Server I have completed a new install of an IP Office 406V and Voicemail Pro on a dual processor Windows 2003 Server system. This machine has multiple NICs and the Licensing Server is assigned an IP address of 192.168.0.26. Licensing Server works. The Voicemail is assigned to 192.168.0.27 on the same NIC. The IP Office 406V is at 192.168.0.25. SysMonitor and running Voicemail Pro in application mode never shows the address of 192.168.0.27. The Voicemail seems to be talking to the IP Office 406V as it is creating accounts. SysMonitor however is giving me error/information messages, such as: ERR: CMCall::No Free Voicemail ports PRN: TFTPServer::RRQ(from 192.168.0.26) deltaconfig/vmail PRN: TFTP:: Too Many Clients (RRQ) 32 I was going have the IP Office 406V try and talk to the Voicemail on 192.168.0.26, disable the other NIC and finally try setting up the software on another machine. There seems to be no way of telling Voicemail Pro when installed in a multi-home machine which interface it is suppose to use (i.e. in Internet Information Server you can specify the IP address to use). Or, maybe the problem isn't related to this at all but at the moment I am stuck. Thanks!

October 12th, 2005, 02:48 PM	#2 (permalink)
hightman1 Join Date: Oct 2005 Posts: 2	Re: Problem with Voicemail Pro 3.0 on multi-home Windows 2003 Server The solution was simple, the Licensing Server and Voicemail server need to be assigned to the same IP address. It isn't clear why it wouldn't work by having them on seperate addresses, but it doesn't. J!

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