Voice Mail Pro Problem - problem

deltaserver · September 9th, 2005, 10:26 AM

We are using Call center with 10 agents & 1 Superviosr.
System Avaya IPO 403 2.1(27).

For call center application we have WIN 2000 server SP3.

Now we purchased the Voicemail pro with 4 ports 2.1(10) when we installed the VM Pro it does not start, when we start in servicess it gives the error prompt :

COULD NOT START THE VOICEMAILPRO SERVICES SERVICESS ON LCAL COMPUTER ERROR:1069,THE SERVICESS DID NOT START DUE TO LOGON FAILURE.

PLS HELP ME RESOLVE THIS ISSUE.

Danny · September 9th, 2005, 02:14 PM

Voicemail Pro has to be installed under a user with a password. Does the user have a password? When you installed it, did it search and find the user you entered on the install screen or did it create a new user based on the information you entered?

noompsy · September 12th, 2005, 08:10 AM

You can open the voicemail pro service in "computer management/services" and go to "log on" and make it "local system account".
Cheers

September 9th, 2005, 10:26 AM	#1 (permalink)
deltaserver PBXtech SILVER 25+ posts Join Date: Dec 2004 Posts: 29	Voice Mail Pro Problem - problem We are using Call center with 10 agents & 1 Superviosr. System Avaya IPO 403 2.1(27). For call center application we have WIN 2000 server SP3. Now we purchased the Voicemail pro with 4 ports 2.1(10) when we installed the VM Pro it does not start, when we start in servicess it gives the error prompt : COULD NOT START THE VOICEMAILPRO SERVICES SERVICESS ON LCAL COMPUTER ERROR:1069,THE SERVICESS DID NOT START DUE TO LOGON FAILURE. PLS HELP ME RESOLVE THIS ISSUE.

September 9th, 2005, 02:14 PM	#2 (permalink)
Danny PBXtech SILVER 25+ posts Join Date: Aug 2005 Posts: 43	Re: Voice Mail Pro Problem - problem Voicemail Pro has to be installed under a user with a password. Does the user have a password? When you installed it, did it search and find the user you entered on the install screen or did it create a new user based on the information you entered?

September 12th, 2005, 08:10 AM	#3 (permalink)
noompsy Join Date: Nov 2004 Posts: 15	Re: Voice Mail Pro Problem - problem You can open the voicemail pro service in "computer management/services" and go to "log on" and make it "local system account". Cheers

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