4602 no dial tone

MisterLister · September 9th, 2005, 10:08 AM

I have an Avaya 4602 connecting to an IP Office 403 (w 5vcm) via vpn over adsl.
the phone on bootup can see the tftp server and the callsvr.
i am able to ping the phone from the tftp server.
the phone is able to make and recieve calls with no problems (drop out, gitter, echo etc..) it also rings when a call is put through.
the only thing the phone does not do is present the user with either a dial tone, ringing tone or an engaged tone.

what can i do to present the user with these tones.

thanks
Mark

IP Office 403 v2.1(24)
DT30 v4.1(24)
4602 H.323 v1.8.2

rookie · September 9th, 2005, 10:23 AM

I would suggest you to upgrade to latest version 2.1(44). You can download it from Avaya website.

Good luck.

MisterLister · September 9th, 2005, 10:30 AM

Quote:

Originally Posted by rookie

I would suggest you to upgrade to latest version 2.1(44). You can download it from Avaya website.

Good luck.

is this problem a known bug with v 2.1(24)?

i have started downloading v3.0, will also be downloading the maintenance releases.

big70 · September 9th, 2005, 03:51 PM

Everything on the 2.1 (24) is buggy. Make sure to reed the document for the upgrade, with a 403 you have to go from 2.99999 to 3.0.

Greets Peter

macca51 · September 15th, 2005, 06:03 PM

There is a bulletin from Avaya about this. They recommend enabling local tones under extension form if this is occurring.

September 9th, 2005, 10:08 AM	#1 (permalink)
MisterLister Join Date: Sep 2005 Posts: 7	4602 no dial tone I have an Avaya 4602 connecting to an IP Office 403 (w 5vcm) via vpn over adsl. the phone on bootup can see the tftp server and the callsvr. i am able to ping the phone from the tftp server. the phone is able to make and recieve calls with no problems (drop out, gitter, echo etc..) it also rings when a call is put through. the only thing the phone does not do is present the user with either a dial tone, ringing tone or an engaged tone. what can i do to present the user with these tones. thanks Mark IP Office 403 v2.1(24) DT30 v4.1(24) 4602 H.323 v1.8.2

September 9th, 2005, 10:23 AM	#2 (permalink)
rookie PBXtech SILVER 25+ posts Join Date: Sep 2004 Posts: 28	Re: 4602 no dial tone I would suggest you to upgrade to latest version 2.1(44). You can download it from Avaya website. Good luck.

September 9th, 2005, 03:51 PM	#4 (permalink)
big70 PBXtech SILVER 25+ posts Join Date: Aug 2004 Posts: 47	Re: 4602 no dial tone Everything on the 2.1 (24) is buggy. Make sure to reed the document for the upgrade, with a 403 you have to go from 2.99999 to 3.0. Greets Peter

September 15th, 2005, 06:03 PM	#5 (permalink)
macca51 PBXtech SILVER 25+ posts Join Date: Dec 2004 Posts: 36	Re: 4602 no dial tone There is a bulletin from Avaya about this. They recommend enabling local tones under extension form if this is occurring. __________________ Keen Bug Farmer..

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