Analog DECT users and Hunt Group VM - embedded

dhaggar · August 16th, 2005, 11:41 PM

Hi,
I have a customer running IP Office 3.?? with embedded VM. The only handsets are DECT (without CTI).
All handsets are in a ring group (hunt 200) and all VM goes the the hunt mail box. Can I give the users an indication that a message has been left in the hunt group mailbox? I have setup a short code to access the MB. Thanks.

SteJay · August 17th, 2005, 04:17 AM

Hi,

You will need to put in the Hxxxx (where xxxx is the name of your hunt group) under the source numbers tab for each user. This will need to be done for each user that you want notifying. Hope this helps.

Cheers

S

dhaggar · August 17th, 2005, 10:06 PM

I Have done this and still the user gets no indication of message waiting. I have turned off VM ringback as this caused the customer more problems. All users are in HG Main. All users are analog and I don't get stutter dial tone.

sizbut · August 18th, 2005, 12:04 PM

Message waiting indication to 20DT's is part of the DECT CTI integration that you aren't using. Ringback is the only other option or using PhoneManager.

August 16th, 2005, 11:41 PM	#1 (permalink)
dhaggar Join Date: Aug 2004 Posts: 18	Analog DECT users and Hunt Group VM - embedded Hi, I have a customer running IP Office 3.?? with embedded VM. The only handsets are DECT (without CTI). All handsets are in a ring group (hunt 200) and all VM goes the the hunt mail box. Can I give the users an indication that a message has been left in the hunt group mailbox? I have setup a short code to access the MB. Thanks.

August 17th, 2005, 04:17 AM	#2 (permalink)
SteJay Join Date: Jun 2005 Posts: 4	Re: Analog DECT users and Hunt Group VM - embedded Hi, You will need to put in the Hxxxx (where xxxx is the name of your hunt group) under the source numbers tab for each user. This will need to be done for each user that you want notifying. Hope this helps. Cheers S

August 17th, 2005, 10:06 PM	#3 (permalink)
dhaggar Join Date: Aug 2004 Posts: 18	Re: Analog DECT users and Hunt Group VM - embedded I Have done this and still the user gets no indication of message waiting. I have turned off VM ringback as this caused the customer more problems. All users are in HG Main. All users are analog and I don't get stutter dial tone. Last edited by dhaggar; August 17th, 2005 at 10:14 PM.

August 18th, 2005, 12:04 PM	#4 (permalink)
sizbut PBXtech SILVER 25+ posts Join Date: Jun 2003 Posts: 95	Re: Analog DECT users and Hunt Group VM - embedded Message waiting indication to 20DT's is part of the DECT CTI integration that you aren't using. Ringback is the only other option or using PhoneManager.

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