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August 3rd, 2005, 06:37 PM
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#1 (permalink) |
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PBXtech SILVER 25+ posts
 
Join Date: Mar 2005
Posts: 34
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Upgrade to V3.0
Hi, I was just wondering what I should do to prepare for an upgrade to v3.0
we are having a bunch of problems w/ v 2.1(27) as far as calls just getting stuck in the switch and calls not making it to the call center software that we used. I've been told 90% of our problems are from the older version we are using so i'd like to get them resolved by upgrading. Is there a support document or anything that I need to do to prepare for upgrading ipoffice (we also use IMS somewhat.. just to forward voicemails to email mainly) I glanced at avaya's site but didn't see anything so if any one has any words of wisdom they would be greatly appreciated. Thanks =) |
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August 4th, 2005, 10:36 AM
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#2 (permalink) |
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Join Date: Aug 2005
Posts: 22
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Re: Upgrade to V3.0
http://support.avaya.com/japple/css/...leaseID=217274
There are a number of docs that should help. Make sure to upgrade the voicemail too.  |
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