Transfer outgoing call to external destination

iacovides · July 13th, 2005, 04:14 AM

Hi Guys,
I have a problem transfering an outgoing call to an external destination. It just rings once and then stops. If the call is incoming there is no problem to transfer it to an external number. The inhibit offswitch call in not enabled. Any other parameters i have to check?

Thanks

big70 · July 13th, 2005, 05:57 AM

Only possibles in version 2.1 (35)

2 New Feature Support

This version of IP Office Software includes support for transferring two external calls together.
This feature is enabled by enabling the 'Allow outgoing tranfer' option under the system/Telephony menu on the manager application.
Greets Peter

iacovides · July 14th, 2005, 12:46 AM

Well, it seems i need to upgrade the system since it's an old 1.4 ver. I though i could fix it with a shortcode in the lines. Probably not.

Cheers!

MickM · July 19th, 2005, 02:02 AM

No answer timers can cause this, try increasing them.
I have also had this transferring to some mobile networks, whereas landlines are fine.

July 13th, 2005, 04:14 AM	#1 (permalink)
iacovides PBXtech SILVER 25+ posts Join Date: Apr 2004 Posts: 36	Transfer outgoing call to external destination Hi Guys, I have a problem transfering an outgoing call to an external destination. It just rings once and then stops. If the call is incoming there is no problem to transfer it to an external number. The inhibit offswitch call in not enabled. Any other parameters i have to check? Thanks __________________ Andreas Iacovides Telecom Engineer

July 13th, 2005, 05:57 AM	#2 (permalink)
big70 PBXtech SILVER 25+ posts Join Date: Aug 2004 Posts: 47	Re: Transfer outgoing call to external destination Only possibles in version 2.1 (35) 2 New Feature Support This version of IP Office Software includes support for transferring two external calls together. This feature is enabled by enabling the 'Allow outgoing tranfer' option under the system/Telephony menu on the manager application. Greets Peter

July 14th, 2005, 12:46 AM	#3 (permalink)
iacovides PBXtech SILVER 25+ posts Join Date: Apr 2004 Posts: 36	Re: Transfer outgoing call to external destination Well, it seems i need to upgrade the system since it's an old 1.4 ver. I though i could fix it with a shortcode in the lines. Probably not. Cheers! __________________ Andreas Iacovides Telecom Engineer

July 19th, 2005, 02:02 AM	#4 (permalink)
MickM Join Date: Jul 2004 Posts: 13	Re: Transfer outgoing call to external destination No answer timers can cause this, try increasing them. I have also had this transferring to some mobile networks, whereas landlines are fine.

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