calumg

We have a ip403V2, now running 2.1(31) SW, with 2x phone 30's. Certain extns are unable to dial out over the PSTN and on internal calls the recieving end shows "Line Error", although the call does go through. Avaya 9335 handsets are being used, however, same results with a test phone.

Any ideas, there is no programming difference on extn's which work and the ones that don't.
Also some extn's which do work do not show in call status.

XseSiV

I would advise you to delete the extensions, save and merge. Exit the manager application, come back in, re-create extension and save and merge. Sometimes this can fix the problem when the config goes a bit screwy

__________________

PBXtech.info

 

IPGuru

The "Line Error" issue is a known problem with interquats phones
1st change the CLI mode to FSKA, if that dosnt work ther is a firmare update for the interquatz phones but you will need to return them to your supplier.

To identify the cause of the outgoing calls problem I suggest you run Monitor & turn on layer 3 ISDN msging to see what is actualy happening

__________________
Universal Plan B: - When all else fails CHEAT!

EJKrul

See technical tip 95 on support.avay.com

http://support.avaya.com/elmodocs2/i...cal_Tip_92.pdf or see the attachement

regards
Jeroen

Attached Files

Avaya_Analog_9335_userguide_English_040519.pdf (880.9 KB, 1 views)