eggplant

I have a 403 and a 406 linked together via a VOIP connection on version 2.1.27 and a PRI connection.
The 403 has no lines connected and they dial out using the 406 trunks.
The problem we are having is that the service provider does extn billing and the numbers that the 403 dial are being charged to extn 224 on the 406.
What determines this and is there any way around it.
Thanks in advance.

aeverson

This is a big stretch but try this:

on the 403 try the following short code:

Shortcode = [9]1N;
telephone number = 81N
line group ID = VoiP Line ID


On the 406 enter the following short code
Shortcode = [8]1N;
telephone number = 1Nsi777 (777 can be any number you want it to be to identify your 403)
line group ID = PRI Line group ID


I bet if you look at your short codes you will see a telephone number with "si224" in it. Thats how you tell the local phone company what number to display on the remote ends caller ID. Thats the only way I can see that the phone company is able to capture the extension number from the IP office.

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