VM Reset

avayaconsultant · April 21st, 2005, 06:17 PM

Just curious... I ran into a spot today that an employeee left a company and a new employee took over the extension. Does anyone know an easy way or desired way to reset a voicemail back to square one. This is on an IP Office 2.1 w/VM Pro.

Thanks

Tooqui · April 22nd, 2005, 10:39 AM

Just go in to the voicemail server and delete the username folder under accounts folder.

avayaconsultant · April 22nd, 2005, 11:08 AM

What if you have dialed in remote to the box through remote manager. Surely Avaya didn't just leave this one out there hanging.

Thanks

IPGuru · April 23rd, 2005, 05:57 AM

Change the user Name & reboot the IPO, from V2.1 if you change the name & merge the VM will auto rename the mailbox rebooting will create a new mailbox.

avayaconsultant · April 23rd, 2005, 07:42 AM

Thanks for the help.

April 21st, 2005, 06:17 PM	#1 (permalink)
avayaconsultant PBXtech SILVER 25+ posts Join Date: Dec 2003 Posts: 40	VM Reset Just curious... I ran into a spot today that an employeee left a company and a new employee took over the extension. Does anyone know an easy way or desired way to reset a voicemail back to square one. This is on an IP Office 2.1 w/VM Pro. Thanks

April 22nd, 2005, 10:39 AM	#2 (permalink)
Tooqui PBXtech SILVER 25+ posts Join Date: Jun 2004 Posts: 40	Re: VM Reset Just go in to the voicemail server and delete the username folder under accounts folder.

April 22nd, 2005, 11:08 AM	#3 (permalink)
avayaconsultant PBXtech SILVER 25+ posts Join Date: Dec 2003 Posts: 40	Re: VM Reset What if you have dialed in remote to the box through remote manager. Surely Avaya didn't just leave this one out there hanging. Thanks

April 23rd, 2005, 05:57 AM	#4 (permalink)
IPGuru PBXtech GOLD 100+ posts Join Date: Jul 2003 Posts: 215	Re: VM Reset Change the user Name & reboot the IPO, from V2.1 if you change the name & merge the VM will auto rename the mailbox rebooting will create a new mailbox. __________________ Universal Plan B: - When all else fails CHEAT!

April 23rd, 2005, 07:42 AM	#5 (permalink)
avayaconsultant PBXtech SILVER 25+ posts Join Date: Dec 2003 Posts: 40	Re: VM Reset Thanks for the help.

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