Voice Mail - Intuity Mode

ksola · March 24th, 2005, 07:17 AM

Voicemail 2.1.10

HELP!!!! Our voicemail is working fine but when I went it to change the greeting for our outofhours.wav my call flows dont show up but like I said voicemail and outofhours are working perfectly. I try to import the call flows from my backup and nothing shows up. Any suggestions would be appreciated!!!!!

macca51 · March 28th, 2005, 07:25 PM

Search for VMdata.mdb files or vmdata.bak, or old ones stored under
\Program Files\Avaya\Ip Office\Voicemail Pro\DB backup

If you can't find the old one unfiortunately you are stuick with recreating it again.
As long as you don't select "Save & Make Live" until finished, the root.vmp file will not be over written so Voicemail will continue to function correctly.

Cephas · March 30th, 2005, 06:24 AM

... and for good measure make a backup of root.vmp just in case.

IPGuru · March 31st, 2005, 01:44 AM

root.VMP is fortunatly an english text file. I would not recommend trying to change it by hand, but at least it an be used as a reminde of how the VM was configured.

March 24th, 2005, 07:17 AM	#1 (permalink)
ksola PBXtech SILVER 25+ posts Join Date: Jun 2004 Posts: 39	Voice Mail - Intuity Mode Voicemail 2.1.10 HELP!!!! Our voicemail is working fine but when I went it to change the greeting for our outofhours.wav my call flows dont show up but like I said voicemail and outofhours are working perfectly. I try to import the call flows from my backup and nothing shows up. Any suggestions would be appreciated!!!!!

March 28th, 2005, 07:25 PM	#2 (permalink)
macca51 PBXtech SILVER 25+ posts Join Date: Dec 2004 Posts: 36	Re: Voice Mail - Intuity Mode Search for VMdata.mdb files or vmdata.bak, or old ones stored under \Program Files\Avaya\Ip Office\Voicemail Pro\DB backup If you can't find the old one unfiortunately you are stuick with recreating it again. As long as you don't select "Save & Make Live" until finished, the root.vmp file will not be over written so Voicemail will continue to function correctly. __________________ Keen Bug Farmer..

March 30th, 2005, 06:24 AM	#3 (permalink)
Cephas Moderator Join Date: Sep 2003 Posts: 561	Re: Voice Mail - Intuity Mode ... and for good measure make a backup of root.vmp just in case.

March 31st, 2005, 01:44 AM	#4 (permalink)
IPGuru PBXtech GOLD 100+ posts Join Date: Jul 2003 Posts: 215	Re: Voice Mail - Intuity Mode root.VMP is fortunatly an english text file. I would not recommend trying to change it by hand, but at least it an be used as a reminde of how the VM was configured. __________________ Universal Plan B: - When all else fails CHEAT!

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