4602ip-phone

Costas hadjipan · March 23rd, 2005, 02:03 AM

Hi,

I have one ip-phone and it's a new one. At the display show me '' wrong set type '' It's a 4602ip.
Can u help me with that?

Thanks..

corhavelaar · March 23rd, 2005, 12:34 PM

Delete the associated user and rebuild it.

macca51 · March 23rd, 2005, 09:43 PM

Some 'new' phones have been previously logged on as extensions and need to be reset to delete the old extension number.

Cephas · March 30th, 2005, 06:08 AM

You have a digital or analog station port that is assigned the extension number of the user you're trying to log the phone in as. Either change the extension programmed into the IP hardphone, or locate the guilty port under Extensions in manager and change it to something else.

If you want the same user to be able to hotdesk into either a digital phone or and IP phone, neither of the Extensions can have the user's extension number. For example, Bob has extension 501 programmed in his user form. He wants to switch between a 4620 in his home office and a 2420 at his regular office. The voip extension and the digital port that his 2420 phone are physically plugged into both need to have arbitrary extensions assigned to them, neither one being 501. He can then hotdesk into either as 501.

Peter

March 23rd, 2005, 02:03 AM	#1 (permalink)
Costas hadjipan PBXtech SILVER 25+ posts Join Date: May 2004 Posts: 64	4602ip-phone Hi, I have one ip-phone and it's a new one. At the display show me '' wrong set type '' It's a 4602ip. Can u help me with that? Thanks..

March 23rd, 2005, 12:34 PM	#2 (permalink)
corhavelaar PBXtech SILVER 25+ posts Join Date: Aug 2004 Posts: 81	Re: 4602ip-phone Delete the associated user and rebuild it.

March 23rd, 2005, 09:43 PM	#3 (permalink)
macca51 PBXtech SILVER 25+ posts Join Date: Dec 2004 Posts: 36	Re: 4602ip-phone Some 'new' phones have been previously logged on as extensions and need to be reset to delete the old extension number. __________________ Keen Bug Farmer..

March 30th, 2005, 06:08 AM	#4 (permalink)
Cephas Moderator Join Date: Sep 2003 Posts: 561	Re: 4602ip-phone You have a digital or analog station port that is assigned the extension number of the user you're trying to log the phone in as. Either change the extension programmed into the IP hardphone, or locate the guilty port under Extensions in manager and change it to something else. If you want the same user to be able to hotdesk into either a digital phone or and IP phone, neither of the Extensions can have the user's extension number. For example, Bob has extension 501 programmed in his user form. He wants to switch between a 4620 in his home office and a 2420 at his regular office. The voip extension and the digital port that his 2420 phone are physically plugged into both need to have arbitrary extensions assigned to them, neither one being 501. He can then hotdesk into either as 501. Peter

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