How to configure a user to collect voicemail from external voicemail system

rookie · January 11th, 2005, 02:56 PM

I have a customer which uses its own centralized voicemail system other than voicemail Pro. I just wonder how I can configure a short code or button to collect the voicemail from this systme. The IP Office is connected with voicemail through CO lines, basically like:

IPO <--> CO <--> Voicemail System

For example, suppose the access number ofr voicemail system is 873-111-2222. How can I configure a short code or button to access this number automatically?

Thanks a lot.

mallgood · January 11th, 2005, 07:07 PM

Should be fairly straight forward. Just create a Short Code something like this:

Short Code: (what ever you want it to be. Eg *77)
Telephone Number: 8731112222
Line Group ID: (whatever the line group is for the trunk that is connected to the external system)
Feature: Dial

Then you can assign that Short Code to a programmable button on the phone. And voila.

rookie · January 13th, 2005, 02:24 PM

Quote:

Originally Posted by mallgood

Should be fairly straight forward. Just create a Short Code something like this:

Short Code: (what ever you want it to be. Eg *77)
Telephone Number: 8731112222
Line Group ID: (whatever the line group is for the trunk that is connected to the external system)
Feature: Dial

Then you can assign that Short Code to a programmable button on the phone. And voila.

Thanks a lot.

January 11th, 2005, 02:56 PM	#1 (permalink)
rookie PBXtech SILVER 25+ posts Join Date: Sep 2004 Posts: 28	How to configure a user to collect voicemail from external voicemail system I have a customer which uses its own centralized voicemail system other than voicemail Pro. I just wonder how I can configure a short code or button to collect the voicemail from this systme. The IP Office is connected with voicemail through CO lines, basically like: IPO <--> CO <--> Voicemail System For example, suppose the access number ofr voicemail system is 873-111-2222. How can I configure a short code or button to access this number automatically? Thanks a lot.

January 11th, 2005, 07:07 PM	#2 (permalink)
mallgood PBXtech SILVER 25+ posts Join Date: Apr 2004 Posts: 40	Re: How to configure a user to collect voicemail from external voicemail system Should be fairly straight forward. Just create a Short Code something like this: Short Code: (what ever you want it to be. Eg *77) Telephone Number: 8731112222 Line Group ID: (whatever the line group is for the trunk that is connected to the external system) Feature: Dial Then you can assign that Short Code to a programmable button on the phone. And voila.

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