record calls into anything other then the users mailbox

payton · May 23rd, 2003, 10:26 PM

Has anyone been able to record calls into anything other then the users mailbox?

I know the messages get stored in the user's directory under accounts along with the users actuale voice mails. I never tried it but I'm sure you can manualy copy them out if you new witch one's they are.

Maybe some one can write an app. that would auto-extract the voice recording's I'd be so interested in that. Otherwise the voice recording feature is terible.

Just thinking out loud but maybe assign everyone to one group then turn recording on for the the group. Would it just store all of the recordings in the group mail box?

hawaiian · May 25th, 2003, 10:38 AM

The voice recording on the IP Office uses a little known Node in Voice Mail Pro Manager as AutoRecord.
If you create this note within the Module options, then use the LeaveMail function to direct the recording to an indevidual mailbox the Supervisors for example.
All recordings would be viewable from the Supervisors extn and you could then turn off the Voicemail option on each of the recorded extns.

kflounders · May 28th, 2003, 07:25 AM

I told a customer that I could voice record into another mailbox, but I just can't get it to work. I have put around 20 IOP in, so I have a good working knowledge, but no luck on this issue. You are the first person to say that they can do this. I will be forever in debt to you.

hawaiian · May 28th, 2003, 11:24 AM

Are you just creating an extension that you want voicemails delivered to another. Or a HuntGroup delivered to a group of users.

kflounders · May 28th, 2003, 07:16 PM

I would like for the voicemails at a users station to be delivered to thier mailboxes, but have calls automatically recorded to another mailbox for later review.

smithermang · June 20th, 2003, 03:50 PM

You can set the voice recording for a user at the "Voice Recording" tab of the user form. The other option is go to the "Voice Recording" tab for Hunt Group. Then the calls are sent to the Hunt Groups mailbox. These are the only two ways I know of.

smithermang · June 20th, 2003, 03:52 PM

Maybe you can create a Hunt Group with one member and have it go there instead of the users mailbox. Have ext 5400 record the message and have the message sent to the Hunt group mailbox.

May 23rd, 2003, 10:26 PM	#1 (permalink)
payton PBXtech GOLD 100+ posts Join Date: Apr 2003 Posts: 121	record calls into anything other then the users mailbox Has anyone been able to record calls into anything other then the users mailbox? I know the messages get stored in the user's directory under accounts along with the users actuale voice mails. I never tried it but I'm sure you can manualy copy them out if you new witch one's they are. Maybe some one can write an app. that would auto-extract the voice recording's I'd be so interested in that. Otherwise the voice recording feature is terible. Just thinking out loud but maybe assign everyone to one group then turn recording on for the the group. Would it just store all of the recordings in the group mail box?

May 25th, 2003, 10:38 AM	#2 (permalink)
hawaiian PBXtech GOLD 100+ posts Join Date: Apr 2003 Posts: 108	The voice recording on the IP Office uses a little known Node in Voice Mail Pro Manager as AutoRecord. If you create this note within the Module options, then use the LeaveMail function to direct the recording to an indevidual mailbox the Supervisors for example. All recordings would be viewable from the Supervisors extn and you could then turn off the Voicemail option on each of the recorded extns. __________________ PBXtech.com

May 28th, 2003, 07:25 AM	#3 (permalink)
kflounders Join Date: May 2003 Posts: 2	More info I told a customer that I could voice record into another mailbox, but I just can't get it to work. I have put around 20 IOP in, so I have a good working knowledge, but no luck on this issue. You are the first person to say that they can do this. I will be forever in debt to you.

May 28th, 2003, 11:24 AM	#4 (permalink)
hawaiian PBXtech GOLD 100+ posts Join Date: Apr 2003 Posts: 108	Are you just creating an extension that you want voicemails delivered to another. Or a HuntGroup delivered to a group of users. __________________ PBXtech.com

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May 28th, 2003, 07:16 PM	#5 (permalink)
kflounders Join Date: May 2003 Posts: 2	I would like for the voicemails at a users station to be delivered to thier mailboxes, but have calls automatically recorded to another mailbox for later review.

June 20th, 2003, 03:50 PM	#6 (permalink)
smithermang PBXtech GOLD 100+ posts Join Date: Jun 2003 Posts: 150	You can set the voice recording for a user at the "Voice Recording" tab of the user form. The other option is go to the "Voice Recording" tab for Hunt Group. Then the calls are sent to the Hunt Groups mailbox. These are the only two ways I know of.

June 20th, 2003, 03:52 PM	#7 (permalink)
smithermang PBXtech GOLD 100+ posts Join Date: Jun 2003 Posts: 150	Maybe you can create a Hunt Group with one member and have it go there instead of the users mailbox. Have ext 5400 record the message and have the message sent to the Hunt group mailbox.

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