Costas hadjipan

Hi,

Does anybody know why the button redial doesn't work at 4620ip telephone?
The version is 2.0.18 And something else,can u tell me what settings are u using for the ip telephones?
for example at the ext. list for ip user, i choosed 20 packets and 729 simple and i still have problems with
voice. Some times they can't hear the others for the other site.

Thanks,

Costas...

IPGuru

Redial works fine on my 4620 here.
we did have one usere who had this problem but he had removed all apearance keys from the phone

Redail needs at least 1 free apearance key to work

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PBXtech.info

 

sizbut

Can you clarify the problem a little first:-

- 1. ?Does redial do nothing at all

or

- 2. ?Does it dial a number that dosnt get routed out from the switch.


Problem 1: As IPGuru hints, occurs if the user has no call appearance buttons programmed (its usually matched by the phone's call log not working).

Problem 2: If your IP Office is setup to use a dial 9 prefix for outgoing external calls, that prefix needs to be added to the CLI of incoming calls that gets used for redial, etc. Each line has a prefix field in the configuration for this.

Costas hadjipan

The pbx working without 9 and i install 3 appearence. if i press the redial button it doesn't dial anythink.
Can u help me with ip settings ???

Thanks!

Costas...