PiXiTo

When I try to send de configuration file to the IP Office the TFTP log tell me that access is denied and failed to send but the unit sends to me the configuration.
Please, is urgent
Thank you.

incovo

There are several permission properties that can be set to stop anyone from making changes to the manager configuration and then saving it.

When you log in you will be asked to provide 1stly a permissions logon - username and password - usually "administrator" or somthing like that. Then 2ndly a system password.

It is the first username that determines the level of access that you have. The person who set up you system may have set you up with read logon details - then removed the first logon window so that you cant logon as anybody else. If this is the case you will need to remove and re-install the manager program.

enigmabob :smack:

PBXtech.info

 

Cephas

Are you connecting to an IPO unit at a remote location or locally? I had the same problem this morning with a remote unit - turned out to be some problem with the cisco PIX which the network expert figured out. I'll try to find out exactly what the fix was for you, but in the meantime try to remotely takeover a desktop at the remote site with manager app installed (or install it) and do your changes that way.


Peter