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Old September 28th, 2004, 01:43 PM   #1 (permalink)
rave100
 
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Assisted transfer and Park ring back

Is there a work around for using Assisted transfer in VM Pro 2.1.6 to have it work correctly?
Calls are being sent to the user and not being answered by the users vm box.
Also, is there a way to have calls placed in park to ring back after a period if time?

Using VM Pro 2.1.6 on Win2003 server IPO 406 on 2.1
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Old September 28th, 2004, 02:22 PM   #2 (permalink)
Cephas
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Re: Assisted transfer and Park ring back

Quote:
Originally Posted by rave100
Is there a work around for using Assisted transfer in VM Pro 2.1.6 to have it work correctly?
Calls are being sent to the user and not being answered by the users vm box.
Also, is there a way to have calls placed in park to ring back after a period if time?

Using VM Pro 2.1.6 on Win2003 server IPO 406 on 2.1
You can either downgrade the IP406 to 2.0.18, or hope the 2.1 maintenance patch (if it ever comes out) will succesfully fix this problem.

Calls do ringback after a certain amount of time in park. 300 seconds (5 minutes) is the default. You can change this value in the telephony tab, system form.

Peter
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Old September 30th, 2004, 09:32 AM   #3 (permalink)
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Re: Assisted transfer and Park ring back

"If it ever comes out"

Don't hold your breath.
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Old September 30th, 2004, 09:35 AM   #4 (permalink)
Gerg
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Re: Assisted transfer and Park ring back

VM Pro 2.1.10 is now on the support site.......new firmware coming either tomorrow or Monday, apparantly!
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Old September 30th, 2004, 09:36 AM   #5 (permalink)
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Wink Re: Assisted transfer and Park ring back

Thanks for the info.

Works fine with 2.0.18.

Still holding my breath for the update.
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Old October 28th, 2004, 03:06 PM   #6 (permalink)
nfarooqui
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Re: Assisted transfer and Park ring back

Upgrading to 2.1.10 resolved the problem for me.
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Old November 1st, 2004, 03:23 PM   #7 (permalink)
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Exclamation Re: Assisted transfer and Park ring back

The assisted transfer is fixed the release which is up to date is 2.1.24 but watch out. because there is a TFTP server issue off of a Server 2000 running VM Pro. There is a patch for that issue which is 2.1.24??? , not sure of the remaining digits. If someone runs into the problem, I have the fix.

Also, If anyone is using IMS on an IPO, I currently have it running on a 2000 Server which is the same Server as the VM PRO server. It hickups every once in a while but otherwhise pretty solid. Just make sure there are no copies of user names in VM accounts.
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