PBXtech.info  
\'\'

Go Back   PBXtech.info > Avaya > IP Office

Reply
 
LinkBack Thread Tools Display Modes
Old September 21st, 2004, 02:47 PM   #1 (permalink)
mallgood
PBXtech SILVER 25+ posts
 
mallgood's Avatar
 
Join Date: Apr 2004
Posts: 40
mallgood is on a distinguished road
MOH & Radios

I'm looking to replace the MOH on our system (the client doesn't like the 30 second limitation) and was thinking about using music off the radio (The elevator music station etc etc) and was wondering if people have had any problems with this kind of setup. I know I need to be carefull and not pull an RF signal into the mix.. but I was thinking of running the radio in a seperate room and pull just the audio to the system.
Anyone?

Also, any suggestions on what radio to use? I'm guessing one with digital tuning, possibly one with a wire antennae?
mallgood is offline   Reply With Quote
Old September 22nd, 2004, 01:45 AM   #2 (permalink)
IPGuru
PBXtech GOLD 100+ posts
 
IPGuru's Avatar
 
Join Date: Jul 2003
Posts: 215
IPGuru is on a distinguished road
Re: MOH & Radios

Most people I know use a CD player, but connecting a radio should be just the same
connect the MOH jack on the IPO to a headdphone skt on the radio & all should work.
(remove the MOH file from the manager or this will be downloaded & override the input)


Cheasy song sugestions for MOH:-

Blondie: Hanging on the Telephone
Blondie: Call Me
Abba: Ring Ring


Has anyone got any more?
__________________
Universal Plan B: - When all else fails CHEAT!
IPGuru is offline   Reply With Quote
Advertisement
 
Advertisement
Sponsored links

Old September 22nd, 2004, 06:43 AM   #3 (permalink)
Cephas
Moderator
 
Cephas's Avatar
 
Join Date: Sep 2003
Posts: 561
Cephas is on a distinguished road
Re: MOH & Radios

A radio is identical - I have never heard of any problems inducing an RF signal into the MOH.

More cheasy song suggestions:

Gloria (...if everbody wants you, why doesn't anybody answer??)
Ghostbusters!
Cephas is offline   Reply With Quote
Old September 22nd, 2004, 09:28 AM   #4 (permalink)
bwilch
PBXtech SILVER 25+ posts
 
bwilch's Avatar
 
Join Date: Sep 2004
Posts: 44
bwilch is on a distinguished road
Re: MOH & Radios

I hate the idea of using a radio for MOH, the only reason is commericals and the fact it's commericals you can't control. At one of my previous jobs, I setup one of the servers which was near the PBX with Winamp (you could use any music program) and loaded some music via MP3's into a list. I then threw in a couple of advertisments for our company such as "Please ask our reps if you might be interested in our new and exciting products... blah... blah" This was nice because we could change it on the fly anytime we wanted and had total control over it.

To me this just made more sense than just tossing a radio onto a system for MOH, but just my thoughts.
bwilch is offline   Reply With Quote
Old September 22nd, 2004, 11:19 AM   #5 (permalink)
Cephas
Moderator
 
Cephas's Avatar
 
Join Date: Sep 2003
Posts: 561
Cephas is on a distinguished road
Re: MOH & Radios

Completely agree. Then, your MP3 list could consist of the above listed cheasy MOH songs! :-)


Peter
Cephas is offline   Reply With Quote
Old September 22nd, 2004, 12:22 PM   #6 (permalink)
IPGuru
PBXtech GOLD 100+ posts
 
IPGuru's Avatar
 
Join Date: Jul 2003
Posts: 215
IPGuru is on a distinguished road
Re: MOH & Radios

Cheasy songs:

DO NOT use this one:

Stick that f**king phone up your f**king a*** by ausi comic Kevin "Bloody" Willson
__________________
Universal Plan B: - When all else fails CHEAT!
IPGuru is offline   Reply With Quote
Advertisement
 
Advertisement
Sponsored links

Old September 22nd, 2004, 02:42 PM   #7 (permalink)
mallgood
PBXtech SILVER 25+ posts
 
mallgood's Avatar
 
Join Date: Apr 2004
Posts: 40
mallgood is on a distinguished road
Re: MOH & Radios

Quote:
Originally Posted by bwilch
At one of my previous jobs, I setup one of the servers which was near the PBX with Winamp (you could use any music program) and loaded some music via MP3's into a list.
Yeah, I've seen this done as well.. but they don't want to spend the money for a machine to spew music. (the current servers do not have sound cards on them) The snazzy way I saw it done was they had an MP3 playlist that was http accessable. Meaning you could change the order, upload new "songs" and everything all from a web browser. Super neat.
I would use a CD player, but they are too cheap for that, so radio it is.

Oh.. I forgot my cheesy song:
I Just Called (Stevie Wonder)

Last edited by mallgood; September 22nd, 2004 at 02:45 PM.
mallgood is offline   Reply With Quote
Old September 23rd, 2004, 06:59 AM   #8 (permalink)
Cephas
Moderator
 
Cephas's Avatar
 
Join Date: Sep 2003
Posts: 561
Cephas is on a distinguished road
Re: MOH & Radios

Too cheap for a CD player?? They are giving away the portable ones in cornflakes boxes now aren't they? Just kidding - but they are frequently less than $50. Certainly no more than for a decent quality digital tuning radio as you were earlier suggesting.

Ask them how much it's worth to them to avoid having a customer hang up and call someone else 'cause they got tired of listening to static on hold?

Peter
Cephas is offline   Reply With Quote
Old September 23rd, 2004, 07:07 AM   #9 (permalink)
bwilch
PBXtech SILVER 25+ posts
 
bwilch's Avatar
 
Join Date: Sep 2004
Posts: 44
bwilch is on a distinguished road
Re: MOH & Radios

Bah, a cheap sound card for the server could run less than $20 and they could have any music they wanted plus their own advertising. Oh well, what can you do? :D
bwilch is offline   Reply With Quote
Reply



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Listening to MOH through a 4620 mke Definity Servers 2 October 1st, 2004 01:17 PM
Need two sources of MOH without partitioning the switch redG Definity Servers 4 January 8th, 2004 07:22 AM


All times are GMT -6. The time now is 02:22 AM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.0.0 RC6
Copyright ©2002 - 2007, PBXtech LLCAd Management by RedTyger

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36