Mnemonic

Well, i just about almost threw this brick of a phone through the wall.

I have been through about 3 phones now, all sharing one problem, and that problem is that AT LEAST once in a conversation, the phone will begin chirping, and disconnect who i am talking to, but beofr cutting them off the phone will emit a SCREAMING sound into the other party's ear... nice, huh?

I figured I cant have signal loss, because the base stations are mounted on the wall in the office behind me, and there are a few other users in my building with this problem, and I dont think it is the phone, considering i have tried 3 other 9040's.... '

Any other idea's?

Thanks in advance :)
-Dan

sizbut

The following text from an Avaya IP Office technical tip appears to match your problem (fraid you need to talk to Avaya or your supplier to arrange some replacement kit):

014b: TransTalk 9040 Static and Dropped Calls

May 20th, 2003

Product: TransTalk 9040 – Radio Module – TDL/DCP

Issue

The TransTalk 9040 TDL/DCP (not ETR) may exhibit severe static and dropped calls.

Operating Environment

TransTalk 9040 – 601A1 – TDL/DCP version – connected to TDL ports of IP Office and Magix Systems, and to the DCP Ports of Definity.

Symptoms

A loud burst of static followed by a dropped call.

Cause

The problem has been diagnosed to be a defective DSP on the TransTalk 9040 601A1 – TDL/DCP Radio Modules.

Solution

To report an instance of this performance issue with the TransTalk 9040, please call Avaya support at - 1-877-295-0099 and a support engineer will address your issues.

PBXtech.info

 

Mnemonic

I really dont want to talk to avaya... maybe my supplier can do something for me... even though this is the 3rd NEW 9040 they have given me