Jouk

Is there anyone ho can help white the ipoffice 412 the systeem is going down more time's a day. it have about 200 ports 2 x ISDN30 line's.

Avaya have no idee what the problem is, whe canged the baic module for a new one but still the same problem. The software whe use is 2.1. The system is going down compleet, en is even not starting again now. ????

IPGuru

I would suggest 2 possibilities


1) a virus on you netowrk
2) V2.1 - downgarde to 2.0(18) untill the maintanace patch arives

__________________
Universal Plan B: - When all else fails CHEAT!

PBXtech.info

 

brainey

What types of sets do you have on it. Having more than 10 4424 sets on a DS-30 will cause this to happen.

__________________
brainey
www.primelineusa.com

Cephas

Downgrade? What? I've converted you?? And here I thought you thought of me as a heretic! *grin*

Peter

IPGuru

Whre have I ever defended V2.1 against proven bugs?

If you have a V2.1 bug that cannot be worked around (& it wasnt there on an earlier build) down grade to one that works! or wait untill next week (should that be year??) for the maintanace patch, If V3.0 dosnt get released first

__________________
Universal Plan B: - When all else fails CHEAT!

Jouk

Thank you for your anser. Whe did change the complete IP Office now 3 time's by my customer. And still the system is going down some time. Some day's its now problem. But some days the system is complete down. Whe use 2.1 on a Ipoffice 412 white 200 single line phone and only 1 pc operator.

Also ayava get my now anser on this problem you???

Jouk lier

PBXtech.info

 

IPGuru

if you can live without the console & VM disconnect the IPO from the customers Lanif this works without problems then you hav a network problem (back to the virus sweep), running monitor can help pin down a rouge PC (if you can filter out all the rest of the chafe)

otherwise it sounds like a config issue, try defaulting the sysem (or one of its earlier brothers in the lab).

__________________
Universal Plan B: - When all else fails CHEAT!

MickM

See the earlier thread on the 406 reseting. Same stuff applies.
Do you get TLB DATA errors when you run the monitor prog and check the alarms?
If so then it sounds like config.

Jouk

Hello whe did change the compleet IP Office 412 again this week. It's now running normal. Maby it's a hardware problem in the first 2?? i do hope it stay up now.

nokitel

HELLO ,
I haved these same problem ,

open a MANAGER , and find USERNAME who have a name more than 15 characters , and change to correct name :)

in logs You have ... calling to ext 205 and ... its same time as IPO crashed :)