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Old September 3rd, 2004, 04:45 PM   #1 (permalink)
rookie
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Help please: Connect IPO with Centrex Line

Hi Gurus,

I am really a rookie to IP Office, but I got a tough assignment.

The customer wants to connect IP Office to Centrex Line. That is feasible. The key question is that they still want to use their voicemail system. If there is a new voice message, the user terminal should be notified using Message Waiting Illumination, such as Message Waiting Lamp on the terminal.

Any suggestion?

Thank you very much.

rookie

Last edited by rookie; September 3rd, 2004 at 04:49 PM.
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Old September 5th, 2004, 06:12 AM   #2 (permalink)
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Re: Help please: Connect IPO with Centrex Line

VM will be a problem. you willnot be able to light the msg lamp on the phone, If you use seondary dial tone whrn making out bound calls they MAY notices a broken dial tone.
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Old September 6th, 2004, 08:28 AM   #3 (permalink)
rookie
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Re: Help please: Connect IPO with Centrex Line

Quote:
Originally Posted by IPGuru
VM will be a problem. you willnot be able to light the msg lamp on the phone, If you use seondary dial tone whrn making out bound calls they MAY notices a broken dial tone.

Thanks. I searched online, there are some products called "Stutter Dial Tone and FSK Message Waiting Indicator". It is claimed to work with CO based voicemail. Will it work if it connect to the line, i.e., the user seems to have two devices (phone and msg indicator, kind of ugly) ?

Thanks.

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Old September 7th, 2004, 10:48 AM   #4 (permalink)
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Re: Help please: Connect IPO with Centrex Line

VERY ugly. At this point why are you bothering to install a phone system for them, they obviously don't really want it?


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Old September 7th, 2004, 01:13 PM   #5 (permalink)
rookie
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Re: Help please: Connect IPO with Centrex Line

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Originally Posted by Cephas
VERY ugly. At this point why are you bothering to install a phone system for them, they obviously don't really want it?


Peter
That is a very good question to ask. They want to use Centrex VM and IPO features.

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Old September 7th, 2004, 02:14 PM   #6 (permalink)
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Re: Help please: Connect IPO with Centrex Line

Why not use VMLite? It's free, and will turn on message waiting lights on phones. Or VMPro, which can do WAY more than their centrex voicemail could even dream of.


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