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#1 (permalink) |
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PBXtech SILVER 25+ posts
![]() Join Date: May 2004
Posts: 34
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Ras
Dear Friends.
One of our customer is Using IPO 406 with PRA E1, now he wants to use the RAS feature, his remote worker is having Analog lines. Pls can somebody guide me how to intigrate IPO 406 to Server , what is hard ware requiremnet. If any body already done this pls post me the details . Thanks & Best reagrds. Reddy |
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#2 (permalink) |
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Moderator
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Re: Ras
To use the native RAS feature on the IPOffice, you need to install a modem2 card for analog users. Once this is installed, enable dialup in each users user form, and be sure they have a password (general tab, not voicemail tab). Then, easiest way to proceed is to assign an available DID/DDI to the RAS service - in your incoming call routes assign the destination "DialIn".
At the client end, they will use windows dialup networking (dial up to an office network choice in the network make new connection wizard). The number to dial is the DID/DDI assigned above, login is their user name, password is their password. It helps tremendously if you can set the DHCP settings in the system form to "Dialin only" if it's not already set to "Server." Otherwise you have to muck around with IP Routes. Peter |
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#3 (permalink) |
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PBXtech SILVER 25+ posts
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Re: Ras
Dear Mr. Peter.
Thank u so much for ur Help. Even with ISDN line , Modem 2 card is compulsary in IPO. I cant connect analog extns to Server Modem Pool. then creat the DID . Pls advice me. Thanks for ur great support. Best regads, Reddy |
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#4 (permalink) |
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PBXtech GOLD 100+ posts
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Re: Ras
if you want the IPO to authenticate connections then you will need the modem card.
you can route the call to a modem pool on a server PC & let that handle the connections if you prefer ( that requires the PC configuring correctly & is outside my area of expertise). Once you have a data connection set up you should be able to use any IPO faciluties, Phone manager, Manager, Moitor etc. depending on the firewall configuation of the host server
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#5 (permalink) |
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PBXtech SILVER 25+ posts
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HI.
At the customer premisis they have ISDN PRI , it is connected to IPO . at the remote end they have BRI connection to remot user , Pls give me the configuration using end to end isdn . How i can connect IPO to server ? 1) we need to connect analog extns to modem pool of server. 2) Server & IPO is in the same network & same subnet.remote user dials in directly to server without modem. Customer asking he needs to buy a modem card to server? remote user just dials in & stsart browsing the server once it is authenticated , because it is in the same network. Pls advice me. Thanks & Best regards. B.Reddy |
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#6 (permalink) |
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Moderator
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Re: Ras
As IPGuru mentioned the server setup will be up to you, but on the IPO side:
1 - create a huntgroup with as many analog extensions as you intend to connect to modems in your servers RAS modem pool. 2 - physically connect the modems. 3 - In your incoming call routes, set the destination for an unused DID/DDI to the extension number of the huntgroup you created in step 1 Re: modem2 card. I would have sworn on a stack of bibles it was not required if the call was over ISDN on BOTH ends. Obviously you still need it if the IPO has PRI but the client calling is on analog. IPGuru am I wrong? Peter |
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#7 (permalink) |
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PBXtech SILVER 25+ posts
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Posts: 34
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Re: Ras
Dear Peter./ IP GURU
If both ends ISDN mean my client at head office having PRA E1 , at remote site he can use BRA ? when he uses BRA again he needs connect NT but with desktop again he got Analog Modem - NT provides analog out put ,,, then how exactly hand shake takes place? Pls tell me When i have PRA E1 conected o IPO 403 , when Remote site dails in to IPO why IPO can't route the calls to Server with out Modem. Thanls. Reddy |
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#8 (permalink) |
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Moderator
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Re: Ras
If you are using an analog modem, you need the modem2 card to use the RAS feature ON THE IPOffice. If you are using a BRI modem, you do not.
However, to route callers to your external, nothing to do with IPOffice RAS server you do NOT require the modem2 card. Just follow my instructions above. Peter |
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#9 (permalink) |
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PBXtech GOLD 100+ posts
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Re: Ras
It sound like you are susing modem on a PC at one end to try to connect to the other, for this setup to work you will need a Modem card in the IPO.
It is the whether the source of the call is ISDN or alog that matters not if it is passed through an ISDN connection later
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